Our System

The GrandCare System is connected to any dedicated Internet connection and communicates with “wireless” sensors throughout the residence. Designated caregivers can log into the GrandCare website to send communications to the loved one, view activity & digital health sensor information, and customize the automatic caregiver alerts. A caregiver may choose to receive a call, email or text message if specified conditions occur (medication noncompliance, unusual activity, door opens at unusual time, etc).

Caregivers access the features of the system by going online, logging in, and opening the Care Menu. The Care Menu allows for adding communications to the touchscreen, for viewing activity graphs and medication information, and for setting up alert rules.

Care Menu

Caregivers access the features of the system by going online, logging in, and opening the Care Menu.
The Care Menu allows for adding communications to the touchscreen, for viewing activity graphs and medication information, and for setting up alert rules.

Actions and Rules

For every kind of rule, a series of system-generated actions are possible. These rules are set up by the primary caregivers using simple, easy-to-use selection lists.

The caregiver has full control over the actions the system will take when a designated event occurs (e.g. a phone call to a neighbor, if a resident opens the front door during the night).

System-generated Actions Include:

Phone Calls:

Voice synthesis phone calls can be made to caregivers or the loved one. Any message can be added (e.g. medications were not accessed, blood pressure was taken, time to take your heart medication, etc.).

Messages:

Impromptu, scheduled rule-based messages display on the GC HomeBase touch-screen or GCTV, with optional voice recordings.

Emails:

Automated emails can be sent to the caregiver or loved one, with alert statuses. Emails to the loved one appear as a scrolling message on the GC HomeBase touchscreen or GCTV.

Light-Up Alerts:

GC Manage “Caregiver Dashboard” can color-code alerts.

Text Messages:

Automated text messages can be sent to caregivers with alert statuses.