GrandCare envisions a future where all are able to remain independent and connected to family and friends.
Charlie Hillman was shaken by a close call with his great aunt Clara in the early 1990s. When he stopped in to check on her he discovered she had her windows open due to smoke and a strong burning smell. Upon investigating it was discovered that there were flames coming from the furnace. Clara later admitted that she had been hearing strange noises in the basement and enduring temperature swings in her home for weeks. She had said nothing about it because she “didn’t want to bother anyone.”
Charlie knew there were many others who could benefit from a user-friendly system to help keep their loved ones safe. Unable to find a solution on the market, he began to design his own. By 1995, Clara’s home was outfitted with a simple system of basic sensors, allowing her to remain safe and to continue living independently at home. Years later, the widespread availability of the Internet and wireless sensors helped to turn Charlie’s early vision into a modern reality. He began developing the GrandCare System in 2003, beta-tested the product in 2005, and brought an early version of GrandCare to market in late 2006.
VisionWe believe that people have the right to empower themselves with enabling technologies to stay healthy, safe, and happy at home.
MissionGrandCare Systems addresses the societal need to reduce the cost of chronic conditions, and long term, post-acute, and hospice care, by providing a fully-featured, residential home system to support aging and healing in place.
QualityGrandCare is committed to the highest quality standards for its operations and products. Our products are developed and produced using ISO-13485 and CMDCAS-certified processes, and carry a CE Mark.
Charles Hillman, Chief Executive Officer
Bachelor of Science, MIT, Master of Engineering, UW-Milwaukee
Charlie Hillman is the founder and CEO of GrandCare Systems. He is a Professional Engineer with a BS from MIT and a Master’s from the University of Wisconsin. His career has been eclectic but always in areas of disruptive technologies: computer mapping in the 70’s, computer aided design and manufacturing in the 80’s, internet in the 90’s, and since then digital health. He is passionate in his conviction that only judiciously applied technology will save this world from unsustainable healthcare costs.
Gaytha Traynor, Chief Operating Officer
Bachelor of Science in Education, UW-Madison
Gaytha Traynor is co-founder and Chief Operating Officer of GrandCare Systems. She has been an entrepreneur and community leader for more than two decades. Gaytha has a BS in Education from UW-Madison with continued credits in Business Administration at California State Hayward. She has lived in Michigan, Wisconsin, Indiana, Georgia, Massachusetts, and California, and is proud to call West Bend her home since 1983.
Hans Cabrera, Compliance
Bachelor of Science, UC-Berkeley, Master of Science, Carnegie Mellon University
Hans is a biomedical engineer by training, having been educated at UC Berkeley and Carnegie Mellon, and having worked in both clinical and manufacturing settings. His roles at GrandCare include compliance, testing, and support.
Daphne Karpan, Clinical Advisor
Bachelor of Arts, Hamline University, Bachelor of Science – Nursing, St. Cloud State University
Daphne is a widely recognized leader in remote monitoring and digital health. Clinical knowledge, caregiving passion and technical moxie make her capable of implementing new technologies in medical settings with ease. With Daphne, leadership and experience are on tap for any health organization facing new technology.
Scott Feldstein, Training & Support
Bachelor of Science, Carroll University, Master of Arts, Marquette University
Scott is the director of training and support at GrandCare. In addition to 20 years of experience in technology, Scott has studied psychology, religion, education and computing. He holds a master’s in education from Marquette University.
Laura Mitchell, Marketing
Bachelor of Arts, UW-Madison
Laura is a pioneer and thought leader in the aging/technology industry. Widely recognized for her growth hacking and social media expertise, Laura speaks all over the country about aging, technology, marketing and other topics. She lives in Wisconsin with her husband and two boys.
Erick Eiting, Chief Medical Officer
Bachelor of Science, UW-Madison, Master of Public Health, Columbia University, MD, State University of New York, Masters of Medical Management, University of Southern California
In addition to serving as GrandCare’s Chief Medical Officer, Erick is the director of emergency medicine at Mount Sinai Beth Israel in Manhattan’s Lower East Side. He provides direct patient care and supervises emergency medicine residents. Erick also oversees all patient care activities, including quality metrics, patient safety, risk management and community engagement.
Michal Gerard, Finance & Quality Systems
Associate of Arts and Sciences, UW-Washington County
Michal manages GrandCare’s financial matters, including accounts payable and accounts receivable. In addition to this, Michal oversees GrandCare’s document control and repository, quality system, compliance documentation, and national and international medical standards.