You asked for it, we’re making it happen.

You already know that GrandCare is the ultimate in senior residence monitoring. It can alert professional and family caregivers if medications are not taken, if there’s no morning activity in the bathroom, or if health readings are out of the norm. But what happens to the alerts when your loved one is away from home on vacation?

To help caregivers avoid a flurry of spurious alerts, we will soon release “Away Mode.” It’s a new way for caregivers to silence text, email and phone call alerts when your senior is away from home. Whether your loved one is on a brief weekend holiday or just gone for the day, your caregiving team will be free of false alarms.

How does it work?

You’ll simply log in to my.grandcare.com (or the GrandCare server for your organization) and navigate to the Details tab on the Account page. Click Activate Away Mode and confirm. (Notice, GrandCare will warn you to ensure you don’t mistakenly activate this Away Mode for someone who is not really away.)

It’s as simple as that.

When your loved one returns, simply log in to deactivate the Away Mode and alerts will continue as they did before. Caregiving is hard work. It’s our business to make things easier and more convenient wherever we can.