About Grandcare
GrandCare is a large, easy-to-read touchscreen that goes into the residence of the care recipient. To them, GrandCare is a source of information, entertainment and family communication.
There’s a simple one-touch video chat option, photo/video sharing, music, messaging, games, and more. But GrandCare can also empower the individual to remain safer, happier and healthier, no matter where they choose to live.
Optional activity sensors, medication management features, and telehealth devices can message or call designated caregivers if something seems amiss or if a potential health concern is detected. Family members and caregivers simply log into the GrandCare website or iOS app to communicate, monitor and manage the GrandCare System.
Want to learn more?
Contact us: sales@grandcare.com or call 262-324-1426 or 262-338-6147 (9 to 5 Central Time, Monday through Friday.) Due to high call volume please try both numbers if you can’t get through on one.
History of GrandCare
GrandCare founder Charlie Hillman was shaken by a close call with his great aunt Clara in the early 1990s. When he stopped in to check on her, he discovered she had her windows wide open, trying to clear the smoke and burning smell in the house. Upon further investigation, Charlie discovered there were flames coming from the furnace. Clara later admitted that she had been hearing strange noises in the basement and enduring temperature swings in her home for weeks. She had said nothing about it because she “didn’t want to bother anyone.”
Charlie knew there were many others who could benefit from a user-friendly system to help keep their loved ones safe. Unable to find a solution on the market, he began to design his own. By 1995, Clara’s home was outfitted with a simple system of basic sensors,
allowing her to remain safe and to continue living independently at home. Years later, the widespread availability of the Internet and wireless sensors helped to turn Charlie’s early vision into a modern reality. He began developing the GrandCare System in 2003, beta-tested the product in 2005, and brought an early version of GrandCare to market in late 2006. Since then, GrandCare has been adding on more features and capabilities making it the most comprehensive and rugged system on the market.
In 2019, Charlie passed the CEO baton to Laura Mitchell (an original founding member of GrandCare) and continued on as founder and a trusted advisor to the CEO. GrandCare is a global product with a focus on in-home care providers, senior housing providers, and the disability market.
GrandCare founder Charlie Hillman was shaken by a close call with his great aunt Clara in the early 1990s. When he stopped in to check on her, he discovered she had her windows wide open, trying to clear the smoke and burning smell in the house. Upon further investigation, Charlie discovered there were flames coming from the furnace. Clara later admitted that she had been hearing strange noises in the basement and enduring temperature swings in her home for weeks. She had said nothing about it because she “didn’t want to bother anyone.”
Charlie knew there were many others who could benefit from a user-friendly system to help keep their loved ones safe. Unable to find a solution on the market, he began to design his own. By 1995, Clara’s home was outfitted with a simple system of basic sensors, allowing her to remain safe and to continue living independently at home. Years later, the widespread availability of the Internet and wireless sensors helped to turn Charlie’s early vision into a modern reality. He began developing the GrandCare System in 2003, beta-tested the product in 2005, and brought an early version of GrandCare to market in late 2006. Since then, GrandCare has been adding on more features and capabilities making it the most comprehensive and rugged system on the market.
In 2019, Charlie passed the CEO baton to Laura Mitchell (an original founding member of GrandCare) and continued on as founder and a trusted advisor to the CEO. GrandCare is a global product with a focus on in-home care providers, senior housing providers, and the disability market.
Vision
We believe that people deserve to be empowered using enabling technologies to stay safer, happier and healthier at home.
Mission
GrandCare Systems addresses the societal need to reduce the cost of chronic conditions and professional healthcare services by providing a fully-featured technology at point of care to support aging and healing in place.
Quality
GrandCare is committed to the highest quality standards for its operations and products. Our products are developed and produced using ISO-13485 and CMDCAS-certified processes, and carry a CE Mark.
GrandCare Team
Laura Mitchell
CEO
Bachelor of Arts German Kultur, UW-Madison
Laura has over 15 years of experience in aging, connected health technology, and remote monitoring for seniors. In 2005, she cofounded GrandCare Systems, a RPM pioneer for the aging industry. In 2008, she launched the first series of weekly aging and technology webinars and in 2011 cofounded the Aging & Technology Alliance (AgeTek) with fellow industry leaders. Laura has been featured in Forbes magazine, listed in Dealerscope Magazine’s “Top 40 under 40″, awarded the 2014 Connected World women of M2M, and was a 2011 recipient of the Mary Furlong’s ‘Flame Award for Innovation and Leadership”.
Charles Hillman
Founder & Advisor
Bachelor of Science, MIT, Master of Engineering, UW-Milwaukee
Charles Hillman is the founder and Chief Innovation Officer of GrandCare Systems. He is a Professional Engineer with a BS from MIT and a Master’s from the University of Wisconsin. His career has been eclectic but always in areas of disruptive technologies: computer mapping in the 70’s, computer aided design and manufacturing in the 80’s, internet in the 90’s, and since then digital health. He is passionate in his conviction that only judiciously applied technology will save this world from unsustainable healthcare costs.
Gaytha Traynor
Founder & Chief Operating Officer
Bachelor of Science in Education, UW-Madison
Gaytha Traynor is co-founder and Chief Operating Officer of GrandCare Systems. She has been an entrepreneur and community leader for more than two decades. Gaytha has a BS in Education from UW-Madison with continued credits in Business Administration at California State Hayward. She has lived in Michigan, Wisconsin, Indiana, Georgia, Massachusetts, and California, and is proud to call West Bend her home since 1983.
Nick Mitchell
Chief Technology Officer
Nick Mitchell has an extensive background in software development and technology management, including his work at the Federal Reserve Bank of Minneapolis, Sandia National Laboratories, and Sonic Foundry. Nick was a founding member of GrandCare in 2005, and has served as the head of the development team for many years.
Erick Eiting
Chief Medical Officer
Bachelor of Science, UW-Madison, Master of Public Health, Columbia University, MD, State University of New York, Masters of Medical Management, University of Southern California
In addition to serving as GrandCare’s Chief Medical Officer, Erick is the director of emergency medicine at Mount Sinai Beth Israel in Manhattan’s Lower East Side. He provides direct patient care and supervises emergency medicine residents. Erick also oversees all patient care activities, including quality metrics, patient safety, risk management and community engagement.
Hans Cabrera
Director of Quality Systems
Bachelor of Science, UC-Berkeley, Master of Science, Carnegie Mellon University
Hans is a biomedical engineer by training, having been educated at UC Berkeley and Carnegie Mellon, and having worked in both clinical and manufacturing settings. His roles at GrandCare include compliance, testing, and support.
Scott Feldstein
Director of Customer Experience
Bachelor of Science, Carroll University, Master of Arts, Marquette University
Scott is the director of training and support at GrandCare. In addition to 20 years of experience in technology, Scott has studied psychology, religion, education and computing. He holds a master’s in education from Marquette University.
Daphne Karpan
RN Director of Nursing
Bachelor of Arts, Hamline University, Bachelor of Science – Nursing, St. Cloud State University
Daphne is a widely recognized leader in remote monitoring and digital health. Clinical knowledge, caregiving passion and technical moxie make her capable of implementing new technologies in medical settings with ease. With Daphne, leadership and experience are on tap for any health organization facing new technology.
Erika Hilsmann
Account Manager
Erika is the office and account manager at GrandCare. She went directly into the workforce after graduating high school. She plans on going back to school for communications and urban studies.
