GrandCare to Speak on Independent Living Solutions at Connected Health Summit: Consumer Engagement and Innovation
Remote patient monitoring and virtual caregiving technology pioneer GrandCare Systems announced that their CEO, Laura Mitchell, will be speaking this week at the virtual 2020 Connected Health Summit: Consumer Engagement and Innovation, held September 1-3.
The Connected Health Summit, hosted by research firm Parks Associates, provides industry players with in-depth analysis on the implications of the connected healthcare revolution – and the resulting consumerization of healthcare – for multiple industries: broadband service providers, retailers, device makers and distributors, and health systems and providers.
This year has provided unprecedented challenges and new opportunities for the independent living, senior housing and healthcare industry. “COVID has presented some unique opportunities for innovation to eliminate the struggles seniors and the disability population are facing during these times,” said GrandCare CEO, Laura Mitchell. “Before the pandemic, technology was only a ‘nice to have,’ but now it’s essential. I believe this will be a permanent change in how we deliver care.”
Independent Living Solutions: Adapting to Market Acceleration
Tuesday, September 2, 11am CT
Track: COVID-19 exposed the vulnerability of our senior population. In addition to the high risks of infection, the necessity of social distancing exacerbates seniors’ social isolation and makes family caregivers’ jobs even more difficult. Demand for communication, telehealth, and independent living solutions to assist seniors in living well and safely at home has never been greater. This session explores how service and technology providers are responding to this new demand and what the independent living market will look like coming out of the COVID-19 crisis.
Chuck Hector, Chief Revenue Officer, Papa
Sarah Jones, Vice President, Commercial Product, Best Buy Health
Laura Mitchell, CEO, GrandCare Systems
Kian Saneii, CEO, Independa
Jennifer Kent, Senior Director, Parks Associates
The 7th-annual Connected Health Summit will take place virtually September 1–3, 2020. www.connectedhealthsummit.com. To register visit, http://www.parksassociates.com/events/connected-health/register. Follow the conference on Twitter at @CONN_Health_Smt and #CONNHealth20.
ABOUT GRANDCARE SYSTEMS
GrandCare, on the market since 2005, is designed to reduce hospitalizations, manage health conditions and keep individuals more independent and connected to their loved ones. The heart of GrandCare is a large touchscreen appliance, which provides the individual with social communications, games, music, instructions, reminders and medication prompts. Optional telehealth & activity devices can wirelessly report information and remotely send email, text and phone alerts to caregivers if something seems amiss. No computer skills are needed for the resident. GrandCare is utilized by family caregivers, professional in-home care organizations, senior housing communities and disability providers. For more information, visit: www.grandcare.com, call 262-338-6147, or send an email to: email@example.com.
ABOUT CONNECTED HEALTH SUMMIT
Connected Health Summit: Consumer Engagement and Innovation is a three-day executive conference focused on the impact of connected devices and IoT healthcare solutions on consumers at home. Connected Health Summit anticipates increasing demand for both clinical and consumer health and wellness solutions aimed at improving the quality of life for people living and seeking support at home. The expansion of connected medical devices and telehealth services into the home, as well as the increasing movement of connected consumer devices into health and wellness, is growing new markets for independent living solutions that serve the elderly, patients with chronic conditions, rural households, and caretakers. Subscribe to Parks Associates’ digital health newsletter at http://www.parksassociates.com/newsletters_subscribe.
There is no definite timeframe as to when the COVID-19 virus will have subsided and when it will be safe to spend significant amounts of time out in public again. Because people want to preserve their health and avoid public places as much as possible, people are choosing to continue to quarantine for the foreseeable future, especially the elderly.
The COVID-19 virus is unlike anything the world has ever seen, and because of that, people don’t know what to expect when it comes to what’s next in regards to this infectious illness. As people are taking the necessary precautions, specifically seniors, they are growing bored of sitting at home and doing the same thing they have been doing since March. In fact, an expert from a company that handles in-home senior care said that seniors are also beginning to feel isolated while self-quarantining. This post will detail the top 3 ways that seniors can stay connected while also staying entertained while in quarantine.
Ways for Seniors to Entertain Themselves at Home
Seniors are at the most risk of the COVID-19 virus so it’s important that they do all that they can to preserve their health, even if that means quarantining a little bit longer than the rest of the world. If you are a senior and are choosing to preserve your health by staying at home, here are three ways that you can keep your mind occupied while still staying connected to the outside world.
Utilize Video Chatting
Video Chatting is perhaps the best and easiest way for seniors to stay connected to friends and family while in quarantine. Video chatting can be done on a computer, phone, or tablet, making it easily accessible for seniors. Some ways that seniors can call friends and family include:
- Facebook Messenger
- Google Hangouts
- A video chatting device designed for seniors, like GrandCare Systems
If you are a senior, you should schedule times with different loved ones as this will give you something to look forward to. Video chatting will also be beneficial to your life even after you no longer have to quarantine as it is a way to catch up with friends and family that don’t live close by.
Join a Virtual Book Club
Building off of the idea of video chatting, consider joining or starting a virtual book club. Virtual book clubs are exactly what they sound like, book clubs that meet online via a video chat. There are countless online book clubs that you can join, or you can start your own informal one. Consider calling friends and family, especially those that are also continuing to self-quarantine, and ask them if they are interested in reading the same book and meet once or a few times a week to discuss it.
Virtual book clubs will give you something to look forward to every few days and will give you the incentive to read- a great way to keep your mind occupied while stuck at home. Choose a book based on your personal interests so that you look forward to reading it.
Play Online Games
Many seniors never consider playing online games as a way to stay connected and occupied. However, online games are an outstanding pastime for aging adults who are trying to limit their public presence as much as possible. Seniors can play games on Facebook, on the internet, on apps, and even on various gaming systems such as PlayStation and Xbox. Some online games (or online versions of games) that are popular amongst the older generation include:
- Words with Friends
- Animal Crossing
- Family Feud
- League of Legends
Online games will keep seniors entertained since there are thousands to choose from, and they can also play against or on teams with friends and family. Seniors that are choosing to quarantine and are considering playing online games should consider playing with grandchildren. This will give them the opportunity to be able to bond with their grandchildren in a unique way and stay busy while doing so.
Staying Healthy While Also Staying Connected
It’s important to keep the mind occupied while quarantining, especially for seniors since they will likely have to quarantine for longer than the younger generation who is not at as much of a risk of COVID-19. Keeping the mind occupied will not only have a great impact on one’s happiness, but it could also positively impact a person’s overall mental health. If you are a senior, keep these suggestions in mind as you consider other ways to entertain yourself. Or, if you are not a senior but have a senior in your life, suggest these activities to him or her and try to be a part of them.
About the Author
Kelsey Simpson enjoys writing about things that can help others. She lives in South Jersey and is the proud companion to two German Shepherds and spends her free time volunteering in dog shelters.
Developmental disability professionals go by many names, but their mission is the same: to ensure that developmentally disabled people live the fullest and most independent lives they can. They help others every day of the year, but on July 15th it’s their turn to be recognized.
GrandCare is delighted to support many disability service providers with enabling technologies to make the lives of their clients and staff safer, happier and healthier. Not to mention, in a very cost-effective way.
Many people with intellectual or developmental disabilities can live independently– if they have the right support. I/DD professionals provide it using a combination of in-person support, remote video chat check-ins and through remote monitoring technologies.
LADD, a Cincinnati-area disability service provider, provides the dignity of adulthood through housing, health and wellness, day programs, employment, and advocacy. They are also now partnering with GrandCare to develop a new service delivery model. “We’re focused on how to expand people’s options in the community for independence and individual growth,” said Brian Hart, Chief Strategy Officer at LADD. “I’m pretty lucky as the chief strategy officer at LADD. All I do is build out the future. And GrandCare is the perfect partner for where we’re going in disability services.”
“Disability service providers serve some of the most vulnerable people in the community. We’re so very proud to make the tools these heroes use every day,” said GrandCare CEO, Laura Mitchell
Do you know any developmental disability professionals? Today’s the day to let them know that you appreciate the important work that they do every day. It makes a difference in a lot of people’s lives. Reach out and thank them today!
If necessity is the mother of invention, crisis may be the father of adoption. Nowhere has the impact of the COVID-19 pandemic been felt more strongly than on seniors and the disabled. The need for social distancing has made clear the value of technology for bridging that distance.
“COVID-19 has accelerated the need for family members, caregivers, and healthcare professionals to have remote access to seniors as well as the disabled,” said Laura Mitchell, CEO of GrandCare systems, a leader in the aging and technology industry. “There has always been interest in technology tools among forward-thinking senior communities and home health care agencies, but since the pandemic, we have been inundated with calls and requests for video chat, telehealth capabilities and activity monitoring. Suddenly the value of these tools for the well-being of seniors and disabled people has become very concrete, very measurable.”
Mitchell was interviewed by host Karen Jagoda on a recent podcast hosted by Empower Patient Radio. In the episode entitled “COVID-19 Driving Faster Adoption of Telehealth for Aging Population,” Mitchell discussed the effects of COVID on senior housing and care services, and the tools that can help residents stay connected with family and friends, engaged and active, and healthy.
Empowered Patient Radio is a series of podcasts that focus on the latest innovations in digital health and the changing dynamic between doctors and patients. The audience includes medical professionals, researchers, patient advocates, entrepreneurs, patients, caregivers, solution providers, students, journalists, and investors.
Listen to the podcast: COVID-19 Driving Faster Adoption of Telehealth for Aging Population with Laura Mitchell GrandCare
View the transcript: Download transcript
Check out the entire podcast series: Empowered Patient Radio
COVID-19 has turned aging and senior housing on its head. Social isolation, lack of health care works, and the fear of going to the hospital are a few of the unexpected challenges faced by seniors during the pandemic. But there are tools that can help seniors stay connected and healthy during these challenging times.
“We have been inundated with calls and requests for video chat, telehealth capabilities and activity monitoring,” said Laura Mitchell, CEO of GrandCare Systems, a pioneer in the aging and technology market, and maker of technology for senior monitoring, wellness and engagement. She was featured on a recent podcast, to talk about best practices for seniors and their families, homecare providers, senior housing communities, and the impact of COVID on the aging industry.
Mitchell and co-hosts Ed Wenck & Walt Zerbe discussed these and other issues of aging in place, aging in congregate living, and how seniors can thrive even in this time of COVID. The podcast, called “Living in Place and the Pandemic,” is part of the The CEDIA Podcast series of roundtable discussion on issues surrounding new and emerging technology.
I was so worried about my dad. He’s pretty independent at 78, but he struggles with a few health issues and a month ago he had a scary fall. He kept forgetting to take his medication and it’s dangerous for his blood pressure. I live 40 minutes away. I checked on him all the time, but he wouldn’t always hear the phone and it drove me crazy. That’s when we found GrandCare.
It’s a big touchscreen he calls his “window to us.” My kids message him and video chat right from the GrandCare app on their phones. I sent him pictures of our new house and I added some old nostalgic ones of him and my mom when they were younger. He doesn’t feel like he’s missing out on our lives, and my kids are a lot more connected with their granddad.
Dad thinks it’s phenomenal. It’s really helped with his depression. He’s smiling and laughing again. His favorite features are the weather reports and watching old shows on YouTube. And if he forgets to take his medication, the system reminds him right on the touchscreen. If he doesn’t see it, he’ll get an automated text message.
GrandCare reminds him to take his blood pressure every day, and then tracks it so I can be sure he’s doing okay. I have Dad bring the graphs with him to his doctor, too.
He’s still in his house. He’s still independent. And we all finally have some peace of mind.
My dad calls it a “gift from God.” I do too.
Looking for the perfect Father’s Day gift for your dad? For a limited time get $100 off your order.
www.grandcare.com, Discount Code: dadspecial20. Or call us 262-338-6147.
*For HIPAA and security purposes, names and identifying details in this story have been changed.
“Technology can help families monitor the health and safety of older people kept from their families by the coronavirus,” according to the New York Times. In a story by Susan B. Garland, GrandCare was highlighted as a tool that helps seniors stay “fiercely independent” while providing their adult children with peace of mind.
In the story, titled “Did Mom Take Her Medicine? Keeping Eyes on Elders in Quarantine,” GrandCare customer Norman Potter explained why he purchased a GrandCare for his mother. According to the story:
“In mid-March, as the coronavirus was spreading, Mr. Potter installed a platform made by GrandCare Systems in his mother’s house that she enjoys using to video chat with her grandchildren — but of equal interest to her son are its motion sensor and two vital-sign devices.”
“Because of his mother’s respiratory issues, Mr. Potter said he and his sister were not comfortable visiting unless they were first tested for the coronavirus, although two people who live nearby check on her. ‘The monitoring allows me a sense of peace that she is up and starting her day,’ he said.”
GrandCare integrates with telehealth devices, such as blood pressure monitors, weight scales, pulse oximeters, and glucometers, and wirelessly transmit the readings from the device to the GrandCare. The story explains:
“Mr. Potter can log into a portal to view the results, which are delivered via a wireless connection in his mother’s house. If either level is out of whack, Mr. Potter, who owns a home health agency, receives a text. When his mother’s oxygen levels dropped one day, Mr. Potter called to remind her to insert the nasal tube that connects to her oxygen supply device. He also is notified if a motion sensor in the hallway that leads from her bedroom to the kitchen does not detect movement after 10 a.m., her usual waking time.”
“I feel comforted knowing that they are watching over me.” – Esther McKee
Another GrandCare client, Esther McKee, has used and enjoyed her GrandCare for eight years. She especially enjoys the ease of video chatting with her children and grandchildren.
Before the pandemic, Esther McKee, 79, went to church, volunteered and visited with friends and two daughters who live nearby. Now, she said, she “would not have my sanity” without the video-chat feature on the GrandCare system she has had for eight years.
By pressing a name on the touch screen, Ms. McKee, who lives alone in a two-bedroom apartment in a 55-plus community in West Bend, Wis., can see any of her three daughters, six grandchildren and many nieces. Nearly every weekday at noon, she and a daughter who lives in Florida eat lunch together by their screens.
McKee also enjoys the peace of mind in knowing that her loved ones will know if she needs help. Her system includes motion sensors in several rooms, and door sensors on her front door and refrigerator.
“I feel comforted knowing that they are watching over me,” she said.
Arguably the segment of our society that has most strongly felt the impact of COVID-19 is in the aging services industry. Almost overnight, senior housing communities and in-home care providers realized they had an urgent need for virtual technologies, telehealth, virtual caregiving, and video conferencing, to help their residents remain sheltered in place. To help organizations understand, plan, and make the best decisions, GrandCare announced the launch of a new webinar series this June titled, “Technology-Powered Caregiving.”
This informational 3-part webinar series will help you discover the latest and greatest products available to help you and your clients with social engagement, telehealth, remote activity monitoring, cognitive assist and family coordination technologies, with a specific focus on the disabled and older adult population. The series will cover issues such as how to choose technology platforms, the groundwork and infrastructure, if any, needed to get started, and best practices for successful integration into your existing workflow procedures.
Registration is required for these free webinar sessions, which include:
- June 18th: Technology-Empowered Living for People with Developmental Disabilities (12pm CT) Register
- June 26: Connected Residents & Telehealth Programming for Senior Housing and Long-Term Care Communities (11am CT) Register
- July 1: Virtual Caregiving & Telehealth In Professional In-Home Care. How, Why and ROI. (1pm CT) Register
“In a matter of months, the COVID-19 pandemic has changed everything, particularly how we perceive aging, healthcare and caregiving services,” said GrandCare CEO Laura Mitchell. “This webinar series will explore the various technology options from video chat to remote patient monitoring to telehealth visits. We will discuss how to implement, and we will have organizations speak about their own successful practices. We think you’ll find it invaluable.”
To many seniors, home hospital beds offer comfort, convenience, and safety that consumer beds cannot match. The head, foot, and height adjustments simplify the nighttime chores of getting into bed and arranging oneself in a comfortable or medically advised sleeping position.
To other seniors, a home hospital bed is a medical necessity. Without its adjustments and accessories, they would not be able to convalesce or receive treatment in their home. They would have no option but to stay in a hospital or care facility.
In both cases, seniors have to decide how to pay for their home hospital bed. Sophisticated adjustable beds with head, foot, height, and tilt power adjustments are more expensive than consumer-grade beds. The highest-quality beds may not be covered by health insurance and are not covered by Medicare, in which only a limited number of durable medical equipment suppliers participate. The availability of Medicaid for durable medical equipment varies from state to state.
The remaining options are to rent or to buy. Hospital bed suppliers are happy to sell directly to consumers. Hospital bed rental agencies exist across the U.S.
There are advantages and disadvantages to both approaches. In this article, we explore the pros and cons of buying and renting home hospital beds. Because funding a home hospital bed with health insurance, Medicare, and Medicaid is so complex and variable, we’re going to focus purely on self-funded buying or renting in this article.
The Advantages of Buying a Home Hospital Bed
The most significant advantage of buying a home hospital bed is choice. When you buy, you are free to choose a bed that fits your requirements and budget.
You aren’t limited by the selection available in a rental agency’s catalog. You choose which adjustments the bed has, its design, and the accessories it includes. The best manufacturers customize beds for individual customers, offering even more choice.
Buying may cost less than renting over the long term. A home hospital bed costs several thousand dollars, and the upfront cost of buying is higher. But the upfront cost is all you pay. Renting a bed, in contrast, ties you to a contract with monthly payments that add up quickly. If a bed is rented for more than a few months, the total cost is likely to exceed the cost of buying.
When you buy a custom bed, it is your bed. That might seem obvious, but rental agencies limit how their beds are used and customized. A bed that you own is yours to do with as you please. You aren’t beholden to the restrictions and penalties that accompany a rental agreement.
The Disadvantages of Buying
In the previous section, we said that buying is better because it is cheaper over the long-term. That isn’t much of an advantage if you can’t afford to pay upfront. Renting allows people who need a home hospital bed to spread the cost over the lifetime of the bed, benefiting from features they would otherwise have to do without.
Buying is also less appealing for people who only need the bed for a short time. If a senior who is otherwise healthy needs an adjustable bed while they recover from an operation or injury, short-term rental may be the most economical option.
Buying offers more flexibility when initially deciding which bed you need. But, once you have bought the bed, you are stuck with your choice. For reasons of hygiene and health, bed manufacturers are rarely willing to take back a bed if you change your mind. When you rent, you’re free to return or exchange the bed once the initial rental period ends.
The Advantages of Renting a Home Hospital Bed
In addition to spreading the cost, renting is also useful if you want to try a bed before committing to a purchase. If you aren’t sure that a home hospital bed is a right choice for you or your loved one, renting gives you the flexibility to change your mind without a substantial financial penalty.
The Disadvantages of Renting
We have already mentioned that renting is less expensive in the short term but more costly in the long term. A rental bed of reasonable quality might cost $400 per month with a set-up fee of $100. An equivalent bed might cost $3,000 to buy. Rental payments exceed the cost of buying in around seven months.
The exact balance depends on the bed and how long it will be in service, but if you’re tempted to rent, it’s well worth working out how much it’s going to cost to rent compared to buying outright or even borrowing to buy.
Another limitation of renting is the quality and range of available beds. Beds are selected by rental agencies to maximize profit and minimize costs such as delivery and maintenance. Consequently, rental beds are rarely as sophisticated or feature-rich as those sold directly to consumers. Rental is unlikely to provide a home hospital bed with the best quality of manufacturing and range of features.
Finally, rented beds are not new beds. Unless you are lucky enough to be the first renter, your bed will have been used before, perhaps by many different patients. Rental agencies clean and disinfect beds before they are sent to a new renter, but the bed’s motors and mechanical components have a limited life and may wear out. Beds may also have damaged paint and other age and use related damage.
The decision to rent or buy depends on your circumstances and what you expect from your home hospital bed. Renting is an excellent option for seniors who need a bed immediately but who can’t afford to pay the full price. However, if you can pay upfront, buying gives you access to a greater range of beds with more advanced features and lower long-term costs.
Aaron Goldsmith is the Founder of Transfer Master, which manufactures custom electric adjustable hospital beds for home and medical use.
Telemedicine: More Than Just a Good Idea
As telemedicine was slowly finding its way into the mainstream, something important, something fundamental, has changed. The SARS-CoV-2 virus, which causes the disease COVID-19, is the change agent. As I write this, it remains to be seen what the full impact of it will be in the United States and across the globe. One thing seems certain, though: The meteor has hit. The dinosaur way of doing things is over. The idea that you can do long-term care, in-home care, or even family caregiving in private homes without technology is over. It may not change overnight, but make no mistake, a sea change is underway. I know. I talk to leaders in this space every day. It’s what I do. And I can assure you: telemedicine is now.
The hard data is there to illustrate my point: nearly half of physicians in the US are now using telemedicine, up from 18% in 2018. For many years the senior care industry has collectively, if grudgingly, agreed that remote monitoring and telemedicine was a Good Idea. But for most of the decision-makers it remained only that: an idea. There were always reasons – cultural, regulatory, financial – that made them hold off. Not all, mind you. There were always visionaries whose farsightedness led them to become early adopters. For everyone else it’s been a hard sell. Sometimes it’s just difficult to do things in a new way until you absolutely have to. But now, that time has come.
“It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change.” – Charles Darwin
Telemedicine in the Age of COVID-19
Prior to COVID-19, nearly 60% of the nation’s employers already covered telemedicine in their employee policies. Now, that number is set to grow. Absent new data on employers, we can already see the changes taking place with Medicare, which has now begun to cover an increased range of telehealth services for a wider client base.
Hopefully, in a couple of years, we’ll all be receiving our COVID shots and that will be that. But the damage will have been done. It’s already been done. Everyone who has had to face going to the bank, or shopping for groceries, or talking to a doctor – which is to say, all of us – will insist on it. Likewise, everyone who has tried and failed to FaceTime mom in her assisted living apartment during a lockdown, will insist on it. “The building’s WiFi doesn’t have great coverage in the residential areas” isn’t going to cut it any longer. You may now file that under “U” for unacceptable.
In fact, we may as well admit that there can be no point of care–not at home, not in congregate living, or anywhere else–without good internet service. Grandma will have WiFi. That question, and others, feel very settled now that the meteor has landed. So goodbye dinosaur ways. It’s time for some new thinking to emerge.