GrandCare Systems Partners with Trillium Health Resources to Power New Trillium Ultimate Living Assistant (TULA) Program

GrandCare Systems is excited to announce our partnership with Trillium Health Resources, a North Carolina Tailored Plan and Managed Care Organization.

Trillium Ultimate Living Assistant (TULA) is a statewide award-winning technology program offering personalized enabling devices and remote monitoring and supports to increase independence in community-based settings. The TULA program helps individuals living with disabilities to become more independent through using technology.

“This is a tremendous step forward for individuals living with disabilities as Trillium champions the use of remote supports technology for MCOs,” said GrandCare CEO, Laura Mitchell. “Working together with Trillium helps us reach our mission of improving independence and quality of life to create the least restrictive environment possible.”

GrandCare’s interactive touchscreen and integrated suite of activity and health monitoring sensors will support more proactive, cost-effective, and coordinated care for Trillium members living with serious behavioral health, intellectual/developmental disabilities, and traumatic brain injury, while enhancing independence and well-being. Trillium is proactively using GrandCare’s assistive technology for their direct care population as well as supported providers.

Several GrandCare touchscreens loading for TULAReferred Trillium members receive personalized touchscreens and a personalized plan of care that supports them to obtain their maximum potential. These screens can be deployed throughout their homes with room-appropriate reminders, one-touch secured video chat, and other prompts to encourage self-directed care and an increased level of independence. Complex tasks such as chores, food preparation, and grooming are broken into step-by-step prompts with accompanying videos.

GrandCare’s wireless activity sensors can alert designated caregivers if something seems amiss such as lack of motion in the kitchen at mealtime, the member did not access medications, or if the front door opened during the night. GrandCare also offers a wide range of Bluetooth-enabled digital health devices to track and trend blood pressure, weight scale, pulse oximeter, and thermometer. Caregivers can be notified if readings are not taken or if readings are out of scope.

Megan Nelligan, Director of TULA at Trillium, shared, “Innovation in care is necessary, and we’re excited to introduce innovative technologies and remote support solutions through TULA to Trillium members across 46 counties in North Carolina. Using GrandCare technologies, TULA provides a person-centered approach to whole-person care, empowering individuals to achieve their goals, manage chronic health conditions, and live life on their own terms.”

GrandCare’s partnership with Trillium is expected to positively impact client independence, satisfaction, and health outcomes.

Read the full press release.

We Make a Great Pair: GrandCare Joins 2025 CCLN Annual Leadership Conference

The CCLN Leadership Conference 2025, “Staying Strong Together – Advocacy, Hope & Resilience” takes place April 16-18 at The Dana on Mission Bay.

CCLN 2025 GrandCare booth 8Stop by our booth for a fun wine tasting and candy pairing! Plus, we’ll be giving away a beach bag bundle full of goodies.

We have some exciting news! GrandCare is nearing the end of the process of being vendorized with Alta Regional Center – this means we will be reimbursed in many counties in the state of California! Stay tuned for more info.

CCLN Exhibit Hall Schedule

Thursday, April 17, 8:00-4:15
Friday, April 18, 8:00-3:30

While you’re at our booth, we invite you to explore our remote support system. GrandCare is a stationary touchscreen appliance that can be placed on a flat surface or mounted on a wall. A person may receive some or all of their support remotely through the GrandCare platform.

Top GrandCare Features

  • Delivers reminders for ADLs, medications and calendar appointments
  • Provides multi-step video instruction for complex tasks
  • Displays photos, videos, and games
  • HIPAA-compliant video calls
  • Connects with motion and door sensors
  • Connects with wireless telehealth devices
  • Remote and onsite caregiving tools
  • Motion detection notifications and compliance alerts for caregivers
  • Reporting

One of the best features? Every GrandCare touchscreen is completely customizable to the user’s needs and interests!

Watch our Day in the Life video to see how GrandCare is integrated into someone’s life, providing support AND independence.

Can’t attend but want to learn more about remote supports? Schedule a free consultation with GrandCare. We’d love to show you our platform and answer your questions.

GrandCare Hosts Beach Retreat at ANCOR Connect ‘25

ANCOR Connect ’25 will take place Monday, April 7 through Wednesday, April 9, 2025, at the Sheraton San Diego Resort. This year, we invite you to visit GrandCare’s Beach Retreat Suite in Tidepool room #4 for tropical music, treats, giveaways, beach games, and California sunny relaxation. We’ll be showcasing our touchscreen-based remote supports solution that can help your clients be more independent while reducing onsite staff.

The interactive touchscreen helps individuals become more self-supporting with reminders, one touch video chat, and task prompts. A variety of activity and health monitoring sensors can alert your staff if additional support is needed and even help reduce onsite staff, especially overnight.

ANCOR 2025 Exhibit Hall Schedule
Monday, April 7 | 10:15am–3:00pm
Tuesday, April 8 | 7:30am–4:00pm

Follow #ANCORConnect25 on social media.

Can’t attend but want to learn more about remote supports? Schedule a free consultation with GrandCare. We’d love to show you our platform and answer your questions.

GrandCare Slated to Present at NASP Annual Conference with ShiftAbility and Showcase GrandCare in Action

A 2025 NASP Conference Breakout Session

Attending NASP? So are we! Hosted by the Nebraska Association of Service Providers, the NASP Conference will be March 24–25, 2025, at the Lincoln Marriott Cornhusker Hotel in Lincoln, Nebraska.

We invite you to visit our director of sales and accounts, Katya Kowal at our booth to see GrandCare live in action, plus register for a special give away. Plan to attend our breakout session: “Technology and Remote Supports: The How, the Why, the ROI” March 25 at 2:30pm CT in Ballroom B presented by our CEO, Laura Mitchell and Brian Hart, CEO of ShiftAbility.

Technology and Remote Supports: The How, the Why, the ROI with GrandCare and ShiftAbility

Although it is often associated with the military, the term “force multiplier” simply means something that allows a small group of people to do something that would ordinarily take a larger number of people to do. Smart home and touchscreen-based technologies can be YOUR force multiplier, allowing your organization to support more people without hiring more staff. AND your clients will enjoy a more self-directed, independent lifestyle.

This session will discuss:

  • Who is a good candidate for remote supports
  • Choosing which technologies
  • Which supports can be provided in an automated way
  • Which supports can be provided remotely
  • Staff & family buy-in
  • How to get started
  • Who pays (NE waiver changes)

GrandCare Systems is a touchscreen and sensor-based technology platform designed to improve independence and enable remote supports for individuals living with disabilities and older adults.

ShiftAbility is a Cincinnati based agency focused on assisting I/DD agencies in transforming from typical caregiving models to technology-first models of service.

To learn more, visit the Nebraska Association of Service Providers Conference website.

Can’t attend but want to learn more about remote supports? Schedule a free consultation with GrandCare. We’d love to show you our platform and answer your questions.

Profitability in the Connected Home: A CONNECTIONS Summit Panel at CES 2025

GrandCare CEO, Laura Mitchell, will speak on Parks Associates’ CONNECTIONS Summit panel: “Profitability in the Connected Home” at CES 2025. This session addresses the business models and revenue streams driving profitability in the connected home market.

CONN Summit Speaker- Laura Mitchell

Profitability in the Connected Home

In the session, Laura Mitchell, Elizabeth Parks of Parks Associates, Jacob Alamat of Silicon Labs, Travis Hockersmith of VIZIO, Melissa Andresko of Lutron Electronics, and Agnes Lorenz of Zooz will discuss consumer trends, subscription services, and monetization strategies.

Profitability in the Connected Home
Date: Tuesday, January 7, 2025
Time: 10:00 AM PT
Location: Venetian Hotel, Level 4, Lando 4304

About CONNECTIONS Summit 2025

The 19th annual CONNECTIONS Summit at CES will be held at the Venetian Hotel, on Level 4, Lando 4304, in Las Vegas on January 7.

CONNECTIONS Summit is an annual event hosted by international research firm Parks Associates at CES in Las Vegas focusing on new trends, emerging technology and standards, new business models, and partnerships impacting the connected home.

Attending CES 2025 and want to attend this session? Click here.

Need to register for CES 2025? Register here.

Follow #CONNSummit25 and #CES25 on social media for the latest about this event!

WCBDD Virtual Technology Showcase December 10th

The Warren County Board of Developmental Disabilities (WCBDD) in Ohio hosts an annual technology showcase in December. It will feature a range of remote support providers, assistive technology vendors, and device companies. GrandCare is delighted to be presenting again this year at this educational event.

The event takes place via Zoom from 8:30am–3:00pm ET on December 10, 2024. Scott Feldstein, director of US sales at GrandCare, will be introducing the GrandCare platform on Tuesday, Dec 10 at 10:45am ET / 7:45am PT.

What is GrandCare?

GrandCare is a remote monitoring and remote support platform that helps people with disabilities live more independently. It can automate ADL and med reminders, provide video instruction, connect to remote support teams via secure video calls, and be customized to suit the needs and interests of the person using it. GrandCare is also a fully featured telehealth platform that helps people with biometric readings including blood pressure, glucose, temperature, weight and oxygenation. All of these features, and others, can allow people to replace many of their in-person support hours with remote support services. And even those who still require 24/7 support can benefit from increased independence.

How to Attend the Virtual Technology Showcase

You can join the virtual presentation via Zoom. To RSVP, visit: https://us06web.zoom.us/meeting/register/tZcld-Csrj0iEtFh41GgXT1Dy-IOgRxz5qSt#/registration

 

WCBDD virtual technology showcase 2024

Proven ROI – Lower Staffing Costs for Disability Service Providers

If your organization is like most other disability support agencies, staffing is a problem. For some, being fully staffed again seems out of reach. But what if you could support more people with only the staff you already have? What if you could do it while promoting the independence of the people you serve? GrandCare technology makes both of these things possible.

GrandCare is a remote monitoring and remote support platform that helps people with disabilities live more independently. It is a touchscreen-based platform with automated medication and ADL prompts, video instruction, and one-touch video calls to your remote support team. GrandCare also uses motion and door sensors to alert remote support that someone might need assistance. It is a fully-featured telehealth platform so people can better manage their chronic health conditions. And GrandCare also has engaging games and entertainment that is customizable to suit everyone’s taste and interests.

Who can benefit from GrandCare Systems?

Almost everyone can use GrandCare for increased independence and improved quality of life. The touchscreen offers self-supporting prompts, entertainment, and communication. Some individuals may transition to remote supports using GrandCare activity and health sensors. Your staff will benefit at point-of-care and while remotely supporting clients.

Benefits for GrandCare users

Remote Supports: People who can have some or all support shifted to remote support services.

  • Daily task/schedule reminders
  • Instructional “how-to” videos
  • One touch call to staff
  • Video calls with family/friends
  • Online access without the risk
  • Games, music and more

Lifestyle Enhancement: People with hands-on care who can use touchscreens for improved quality of life and connection.

  • Daily task/schedule reminders
  • Video calls with family/friends
  • Games & favorite pictures
  • Online access without the risk
  • Games, music + more

Support Your Staff: Onsite and remote support staff will be more efficient while reducing caregiver burnout.

  • Seamless transition between onsite & remote care
  • Remote check-ins with secure video chat
  • Ensure all services are rendered
  • Manage alerts

How do I use the technology?

GrandCare helps individuals to support themselves while enabling providers to offer remote supports and video chat check-ins.

One Ohio-based GrandCare customer went from a 6:1 staff to individual ratio to 21:1 using GrandCare technology and remote supports (see Xavier University study.)

In the below scenario, it takes 8.3 caregivers to provide traditional in-person care to 50 people. Shifting to a remote supports model only requires 2.4 caregivers to serve these same 50 people which saves 4,248 support hours and $84,960 per month*. PLUS, you have freed up 5.9 caregivers to take on new referrals and help those who require in-person support.

Traditional v.s. remote supports model

Traditional Support Model

  • 50 people served
  • 8.3 staff x 24 hours x 30 days
  • 5,976 in-person support hours per month

Remote Supports Model

  • 50 people served
  • 2.4 staff x 24 hrs 30 days
  • 1,728 remote support hours per month
  • COST SAVINGS: $84,960 per month (These results are based on the above cited Xavier Study results. Your results may differ.)

support models

Many of your clients may need occasional help in the overnight hours, but maybe not every single night and it certainly isn’t necessarily all night. Having a staff member on site for an eight hour shift every single night is a very costly and inefficient way to solve for this kind of need. With GrandCare, you can mitigate costs, leverage your team, and better serve your clients.

What to know more about how we can help your organization? Contact us to set up a free consultation.

 

*Disclaimer: This information is for demonstration purposes and may not reflect the actual experience of each unique organization.

Technology First Session at the 39th Annual CSUN Assistive Technology Conference

With staffing shortages plaguing the nation, I/DD and mental health agencies are eager to transform their services into a technology-first model. So, what now? How do you get started? Which technology should you use? How do you staff and integrate it into your existing service model? How long will it take to start saving money?

Laura Mitchell, CEO at GrandCare, and Brian Hart of ShiftAbility will walk attendees through the process during this year’s Annual CSUN Assistive Technology Conference. Learn how agencies have used technology tools and staffing strategies to run their remote support services while reducing costs and improving outcomes.

The Technology First Transformation – Are You Ready?
Thursday, March 21, 2024 – 3:20pm PST
Elite 1-3, Anaheim Marriott

GrandCare is a remote monitoring and remote support platform that helps people with disabilities live more independently. And it helps agencies support more people without more staff, thus helping alleviate staffing shortages. GrandCare is a touchscreen-based solution that has automated medication and ADL prompts, video instruction, and one-touch video calls to remote support. The GrandCare platform uses motion and door sensors to alert remote support that something is amiss. It is also a fully featured telehealth platform so people can better manage their chronic health conditions. And GrandCare also has engaging games and entertainment that is customizable to suit everyone’s taste and interests.

ShiftAbility is a transformation consulting group that assists agencies in making a shift to technology-first using GrandCare and the Smart Living Model.

GrandCare and ShiftAbility will also be exhibiting. You can find us at booth 415 in the Marquis Ballroom.

Exhibit Hall Hours

  • Tuesday, March 19 from 4:00 pm – 7:00 pm (Preview Night exclusive to registered conference attendees only)
  • Wednesday, March 20 from 9:30 am – 5:30 pm
  • Thursday, March 21 from 9:30 am – 5:30 pm
  • Friday, March 22 from 9:30 am – 1:30 pm

Anaheim Marriott
700 West Convention Way
Anaheim, California 92802
Reservations: 877-622-3056
Hotel: 714-750-8000

Follow #CSUNATC24 on social media for the latest.

How to Reduce Overnight Staffing and Provide BETTER Remote Support

If you’re experiencing overnight staffing shortages, an increased population of clients who need support, as well as burnout for existing staff, you are not alone. Disability Service Support Agencies find themselves with the frustration of a client population with support needs and not enough physical staff to meet those needs.

We have good news. Assistive technology can help and sometimes even reduce onsite support hours by implementing a remote supports model powered by industry leader, GrandCare Systems.

And what if we told you that not only will your organization save money, but your staff will be more efficient and your clients will experience more independence. Sound too good to be true? It’s not, and we have several studies to prove it.

Many of your clients may need occasional help in the overnight hours, but maybe not every single night and it certainly isn’t necessarily all night. Having a staff member on site for an eight hour shift every single night is a very costly and inefficient way to solve for this kind of need.

Consider the following scenario.

Safely Reducing Overnight Staffing Hours for Marco

Marco has a few things he needs help with and he has engaged a support agency to provide that help. One of the concerns is that he has a sleep-related eating disorder. Occasionally, he’ll get up at night, go to the kitchen and eat a lot of things he shouldn’t. In some cases he might eat things that aren’t even food, creating an even more dangerous situation. For this reason the agency recommended that they have a support person there during the overnight hours.

On the occasion that Marco did get up and make his way to the kitchen, the support staff would wake up and simply say “Hey, Marco, it’s 2 o’clock in the morning. Don’t you think you should go back to bed?” Marco would often nod and go back to bed. In his case, Marco only needed that brief conversation to remain safe.

Now Marco is receiving this support remotely. When he gets out of bed, a motion sensor alerts the remote support staff that there is activity in his kitchen. Then the remote support staff member drops in on the kitchen GrandCare touchscreen to assist him in going back to bed.

Marco no longer needs an overnight staff person and he still has 24/7 available support.

But there are many “Marcos” in your organization.

The remote staff cater to Marco’s needs, but also can simultaneously be available to 21 other residents in the overnight timeframe.

Overnight staffing reduced from 1:1 to 1:22

The staffing ratio has now gone from 1:1 to 1:22.

Freeing up these staff members allows your agency to reallocate staff hours to serve more people and to help those who really do need in-person support.

Remote Supports Improve Care

In Marco’s case, he only needed about 60 seconds of support. Using a remote support model through GrandCare, he can get this support only when he needs it and feel more independent the rest of the time.

This not only improves Marco’s quality of life, but improves the lives of your caregiving team and organization.

Talk about a win-win!

Learn more about how GrandCare’s remote support features can help reduce in-person caregiving hours and overnight staffing. Contact us now to schedule a demo.

WCBDD Virtual Virtual Technology Showcase

The Warren County Board of Developmental Disabilities in Ohio will be hosting a Virtual Technology Showcase. It will feature presentations from a variety of remote support providers, assistive technology vendors and device companies, who will be explaining their services and demonstrating their products.

Scott Feldstein, director of US sales at GrandCare, will be introducing the GrandCare platform at 12pm ET (11am CT / 9am PT) on Thursday, December 7, 2023. This online event is free and can be accessed via Zoom.

ZOOM LINK FOR EVENT: https://bit.ly/3QsmgTK
Meeting ID: 829 5006 3014

WCBDD Virtual Tech Showcase

If you would like to reach out to Scott before or after the presentation, send us an email.