Tag Archive for: Home Care

Technology-Infused Home Care: Using Remote Caregiving Supports, Monitoring & Virtual Visits to Supplement At-Home Care

ATTENTION aging and disability service home care providers!

Are you struggling with staff retention? Would you like to serve more clients without increasing staffing? Do you want to improve transparency and prove your credibility and accountability to future clients?

Are you looking to supplement in-home caregiving hours with remote caregiving staff to provide a customized, cost-effective and client empowering solution, without sacrificing quality?

If you answered yes to any of these questions, you won’t want to miss our upcoming free online forum sponsored by GrandCare Systems and EverHome Care Advisors.

WHEN: Tuesday, June 14. 10 am-11a PT (1-2pm ET)
REGISTER NOW: https://us06web.zoom.us/webinar/register/WN_9lUbZZX5QjGZWMFqr5ZwuQ
You’ll receive your zoom attendee link upon registration.

Learning Objectives:

  • What aging/disability service providers can expect from government legislation and reimbursements
  • Which tech solutions are best for you
  • Best practices for successful technology implementation & workflow integration
  • Staff training
  • How to improve client outcomes, coordinate family & combat the staffing crisis

About the Technology-Infused Home Care Webinar

Your organization can turn the age-old “man on man” caregiving into smarter zone caregiving using a strategic combination of touchscreen-based cognitive assists, activity and health monitoring sensors and HIPAA virtual video visits to empower resident independence, improve quality of care and save money, despite staff shortages.


GrandCare CEO & Industry thought leader, Laura Mitchell
GrandCare Founder & Visionary, Charlie Hillman
EverHome Care CEO, Elder Law Atty, Louis Pierro, ESQ

The webinar will be held Tuesday, June 14, 2022, at 12:00pm CT (1:00pm ET/10:00am PT) through Zoom. All are welcome. Space is limited. Register now.

More About GrandCare Systems
GrandCare is the world’s most advanced remote monitoring, communications, and engagement platform. The touch-based platform is used by seniors, people with disabilities, and people managing chronic health conditions.

More About EverHome Care
EverHome Care Advisors, LLC is an independent care management company that provides older and disabled adults with comprehensive in-home assessments, care planning and guidance in accessing a variety of programs and services that will assist people in remaining independent in their own homes.

GrandCare Systems debuts new website

You may recall that late in 2014, we announced our new brand logo, identity, and new color schematics as GrandCare Systems looked to modernize and give our brand an updated and refreshed look. Expanding on what we started, we are aligning our new brand identity to our completely redefined sales and marketing strategy in the hopes to better target our product solutions to the various customer markets we serve on our newly redesigned website: www.grandCARE.com.

Introducing: Our all new grandCARE program solution strategy featuring Professional Care, Community Based Care, and Family Centered Care programs. While our product and its capabilities haven’t really changed, what is different is the way we are presenting it to each of the individuals and organizations our product is designed to benefit.

“When I first came on board, I started to evaluate our website immediately, because it is the most highly visible sales and marketing tool we have. In most cases, our website presents the first impression we make to our customers. My goal when redesigning the site was to take the new branding and color schemes and build on those ideas by developing very distinct program solution paths for visitors to take based on their specific personal or business needs,” said GrandCare Systems Marketing Analyst, Amy Schwengels.

Who We Help_pg 1Selection Guide
Along with an all new look and feel to the site, the new website includes two new sections to help users decide which program solution is best for them: Who We Help and Selection Guide.

“We wanted to create a more straight-forward approach to how we engage visitors on our website. We feel that by creating the color-coded program solution paths along with useful selection guide tools, we are able to better communicate with our customers and make sure that they are able to find more meaningful content on our site,” added Dan Maynard, GrandCare Systems CEO.

Additional information, questions, or comments regarding the new website can be directed to Amy Schwengels, Marketing Analyst at 262.338.6147, or please visit www.grandCARE.com and drop us a line on our Contact Us page. A media kit and other marketing materials are available on our website.

Knute Nelson uses GrandCare Systems to Keep Seniors at Home

By Amy Chaffins
Today at 7:01 a.m.

Remote monitoring means home sweet home for seniors

New technology is helping people live at home healthfully and independently as long as possible.

Echo PressFor one year, Knute Nelson has been using GrandCare [Systems] – a home-based technology that provides remote patient monitoring – primarily with its home care and hospice patients.

“It can go in any residence, no matter where the person lives, to provide them support on a variety of platforms,” explained Daphne Karpan, nurse and palliative care manager for Knute Nelson.

In most cases, the system is set up as a touchscreen monitor for patients to use. The program provides a customized intuitive, user-friendly interface for things like health and lifestyle assessments, medication reminders, on-screen messages, news and weather, therapeutic games and puzzles, appointment reminders, daily checklists and more.

It also remotely monitors vital signs using wireless health devices that can measure, track and report things like blood pressure and blood sugar testing.

Test results that are detected outside of a normal parameter – like low blood sugar – would be reported immediately to a nurse and caregiver.

“A nurse can then check in with the patient and assess what’s happening before a doctor visit or ER visit,” said Katie Perry, foundation executive director and vice-president of Knute Nelson.

“GrandCare is more of a consistent and steady approach to monitoring the clinical and socialization aspects, rather than the episodic check-ins, monthly or whenever,” she added.

“We’re keeping them in preventative, more cost-effective care rather than the more expensive ER or hospitalization,” Karpan said.

“Home is the preferred setting for care,” she added. “Even among the 85 and older group, as of 2005, 75 percent of 85 and older Medicare beneficiaries were living at home. It’s where they want to be and where they are so this is how we can keep them there safe and keep the caregiver supported so that they’re able to go to work.”


GrandCare certainly serves the patient, but the caregiver is also the customer.

“There’s an interest from adult children being actively involved in managing care or having some degree of involvement with their parents’ care,” Perry said.

Caregivers access GrandCare’s online portal to also monitor or receive alerts on the patient’s health and status. There are also sensors that link to the system to detect motion, opening of things like doors or cupboards and bed sensors to determine if the patient has gotten out of bed.

The patient dictates who is allowed access to the information. From that, the caregiver determines which notifications they’ll receive when an event occurs. The system can be accessed from any Internet-connected device.

There are currently about 40 GrandCare systems in use across Knute Nelson’s 26-county coverage area. Users range in age from 7 to 99 years old, but the average age group is 75 and older.

“I have a lady in Little Falls whose son lives in California and he’s her primary caregiver… he’s able to help monitor her activity, provide reminders, provide contact, give her some photos to look at to keep her mind functioning,” Karpan said.

When it comes to training patients who are not at all familiar with computers, staff said they use a delicate approach. In fact, they don’t use terms like “email,” instead it’s an electronic “letter.”

Cadi Breun, a nurse and technical care specialist for Knute Nelson, recently used GrandCare’s video chat feature with a client who has some memory issues.

“She has a daughter in California so we Skyped her daughter for the first time and the look on her face when she saw her daughter on the screen – it’s burned into my memory. She said, ‘Is this real? Is this sci-fi? Is this recorded?’ She was just so happy to have that conversation with her daughter,” Breun said. “Her daughter contacted me and said if it wasn’t for this, she wouldn’t have had the good conversations and good memories with her mom.”

Currently, costs associated with GrandCare and remote patient monitoring don’t qualify for Medicare reimbursements.

However, a bipartisan bill moving through Congress is aimed at boosting telehealth use, which reportedly has the potential to reduce Medicare spending on hospital readmissions.

Remote monitoring technology like GrandCare is used worldwide.

Grandcare to be showcased at Florida Homecare Conference

GrandCare Systems will be exhibiting at the biggest trade show in the Florida home health industry. The Home Care Association of Florida is celebrating its 25th anniversary and GrandCare will be there. Visit us to see how our industry-leading technology can rocket your business forward and blow away your competition.

HCAF Vector Logo

The HCAF Annual Conference & Trade Show will feature numerous for-credit continuing education sessions presented by leading experts in home health from across the nation. Home health care has changed a lot over the last 25 years, but that’s nothing compared to the changes that will be coming our way. Organizations and professionals will have to adapt during this period in order to thrive.

This year’s conference is about transforming the industry with the important steps home health must take as we move into a new phase of healthcare in America. Learn from industry experts what it takes to hit your own “silver anniversaries” and beyond as we continue providing the best care possible to patients in their preferred setting: their own home.

Booth 417

Stop by our GrandCare booth and receive a free gift card from Starbucks. Even better, set up a short meeting with us to enter a drawing for a free Kindle. Contact info@grandcare.com to set up your meeting. Space is limited!

When: July 23-24, 2014

Where: Buena Vista Palace and Spa   Φ   Orlando, FL 

To reserve a room for the Home Care Association of Florida Conference click here.


What is GrandCare?

System Comp 2

Industry pioneer GrandCare Systems provides the most trusted and comprehensive caregiving technology on the market. Since 2005, GrandCare has enabled individuals to remain healthier, happier, and more independent.

GrandCare is a complete communication, cognition, and monitoring technology that is designed to keep individuals safe, healthy, happy, and independent at home. Using a series of wireless sensors that monitor activity (door, temperature, motion, bed, etc.) and telewellness (blood pressure, weight), a care partner can automatically be notified if anything is amiss. Family can connect via two way video chat AND send pictures, messages, emails, videos, and other communications to an easy-to-use touch monitor in the loved one’s home. Loved ones need ZERO technical experience.


To read more about GrandCare Systems and get access to the store CLICK HERE.


Michael Neuvirth Reviews GrandCare Systems

Home Care Services And Monitoring At The Touch Of A Finger

Michael Neuvirth give GrandCare Systems a Four and a half Star Review

This Review covers a product and technology that has been helping Caregivers since 2005. It is specifically designed to let your loved ones enjoy a high quality of life – while living in their own homes.

Visit Caregiver Reviews online at caregiverreviews.com

Easy To Use, Feature Rich Home Care System

GrandCare Systems combines digital health, biometric readings,  daily living sensing, medication management, smart home automation, video chat and virtual touch-based communications into a comprehensive home care monitoring system.

Caregivers can virtually engage with a loved one, regardless of geographic location.The simple to use, touch-based platform lets your loved one look at family photos, get, read and send “email”, watch videos and conduct video chats, listen to their favorite songs, play games – and more.

Created By Caregivers For Caregivers


I spoke with the very nice people at Grandcare. We discussed pricing and they told me that each customer has his/her own specific needs and should end up with a system that suits those particular, specific needs. Grandcare told me that the best way for the customer to get started with Grandcare and learn about the particular pricing is to contact Grandcare directly via a very short questionnaire. You can access the questionnaire here.

Grandcare told me that their goal is for each customer to get the perfect system that suits their need and the questionnaire is the first step in the process. After you submit the questionnaire, Grandcare will contact you directly.

After speaking with Grandcare, it was clear to me that they will not push you to buy more than you need. There is no obligation to buy and they are really good at answering your questions.

I am honored to have included GrandCare in the very first dedicated review site for Caregivers – Caregiver Reviews

Initially, we are only reviewing sites that we know really help Caregivers and improve their quality of life and the quality of life of their loved ones.

Caregivers are extremely busy and we will not waste their time telling
them what not to read – rather we are focusing only on sites like GrandCare – that truly help Caregivers everyday…


Michael Neuvirth
Caregiver Reviews

Grandcare’s system gives Caregivers peace of mind – plus the entertainment and socialization features are great for your loved ones. So, just for this – I highly recommend that you check it out further.

The Next Step Please visit Grandcare’s website, submit the questionnaire and learn more about Grandcare yourself.

Take a look at Michael’s full review of the GrandCare System.

To Solve Our Health-Care Crisis, Home Treatment Needs A Makeover by Dave Cronin

Laura Mitchell

I was so pleased to come across this article. It is RIGHT ON target with what needs to happen. We need to focus on day-to-day care AT HOME.  Benjamin Franklin once said “An Ounce of Prevention is worth a Pound of Cure”. I sure wish we took this more to heart in this country, but I do believe we are on the track to doing just that…  The prevention should be taking place at home. The cure should be taking place in the hospital.  We should reserve hospitals and ER visits JUST for that. Imagine the costs that would come down to simply REDUCE ER visits. We need to manage our own chronic conditions, we need to monitor our own wellness, take care of ourselves and “Age Responsibly”, a mantra that GrandCare Systems likes to use.At GrandCare, we provide a technology system (as you described above) that is designed for use in the private home (we also have facility models available), but the system was originally designed with the private home in mind. The system is placed in a kitchen/living area (interactive touchscreen with the computer inside). The system communicates with various Activity of daily living sensors (motion, temp, pills, door, bed, caller-id, lighting, etc.).  Tele-health sensors can also report information to the system (blood pressure, weight, pulse, glucose).  Authorized Family Caregivers can remotely access this information by logging in to the GrandCare online dashboard. They can set up alert parameters (if meds are not accessed, fridge not open during mealtime, door opens during the night, etc.)  They can monitor vitals online and ensure that a loved one is safe and healthy.  Meanwhile, there is a socialization/cognition side of the system. Remote caregivers can SKYPE with the Loved one, send pictures (connects with Facebook photo albums), messages, reminders, calendar appts, streaming music, videos, exercise tips, etc.  The loved one can also play games like solitaire, trivia and just HAVE fun!The system is designed to be another AT HOME appliance to keep the Loved One connected to family and to WANT to stay independent, responsible and healthy!Thanks so much for posting this article! Very inspiring and I am going to repost it all around 🙂
Laura MitchellGrandCare Systems

Original Comment

To Solve Our Health-Care Crisis, Home Treatment Needs A Makeover

Written by: Dave Cronin

Instead of resembling outmoded PCs, home-health-care technology should look and feel like the other devices that surround us.

Chronic disease is society’s biggest health-care challenge. Even if we do a good job preventing disease by helping people live healthier lives, it’s inevitable that for at least the foreseeable future, conditions like heart disease, diabetes, and depression will be our society’s most substantial health-related issues. The term “chronic” is used to describe conditions that are long lasting, so it shouldn’t come as any surprise that they are incredibly expensive, both financially and in terms of quality of life. (See the chronic diseases in America and Department of Health & Human Services for some striking statistics.)We must design home-care tech that integrates into people’s lives.

A big change to the way we help people live with these conditions could go a long way toward improving the effectiveness of our health-care system, reducing costs and improving access for everyone. And fortunately, not only is this a public-health opportunity but a huge opening to make a difference in people’s lives — to get their attentions before disease gets out of control, which is when things get both unpleasant and costly. For many, the diagnosis of a chronic condition is scary, but it also brings their health into focus for the first time in their lives. In this moment, people may be receptive to dramatic interventions and be motivated to focus on their health.

Chronic-disease care happens where people live their lives. Patients with diseases like heart disease or diabetes typically visit a hospital or doctor’s office relatively infrequently (usually between once a month and once a year). The real care related to these conditions actually happens every day in people’s homes and workplaces, and is often delivered by “patients” themselves and their loved ones. We have to challenge ourselves to design home-care technology to better integrate into people’s lives.

Nurses, doctors, and other professionals are hugely important to any real improvements to chronic care, but they aren’t always around. Technology can help fill the gaps, possibly in a way that may even help an individual feel more like an empowered person, less like a helpless patient. There’s growing momentum around the idea that the consumer electronics of the future must not only entertain us when we’re on the couch but also help us get off the couch, and not only keep us connected with each other but also with ourselves and our bodies.

There’s a world of opportunity for the connected home to better support people who are managing chronic disease. While there’s a lot of diversity in the conditions that fall under the heading of “chronic,” from cancer to depression, and there are clearly no one-size-fits-all solutions, there are some common things a home-care ecosystem should provide.

Strategies for managing chronic disease

Managing a chronic disease almost always requires substantial changes in a person’s behavior; they often must replace habits that led to the disease (like eating lots of sugar or smoking) with new habits (like eating veggies or exercising) and almost always must establish new routines around their care regimen (like weighing themselves, testing blood-sugar levels and giving themselves a shot). The same enablers of behavior change for prevention I discussed in my last post apply here: health and behavior data tracking, assessments and feedback from the data, goal-setting and progress tracking, gentle nudges, and the involvement of social networks.

But there are some new considerations here. Because it’s necessary for interventions to be higher impact and have more immediate results, these enablers should present a different face than for a well person who’s trying to lose a couple of pounds and get their blood pressure down a bit. And there are new needs — while all people would be well-served by better ways to communicate and collaborate with their doctors and nurses, a person with several serious conditions may be coordinating the efforts of a pretty large care team, which right now requires countless hours of phone calls, faxing, photocopying, and (for lack of a better term) project management.

The activated patient

The Wegner Chronic Care Model is a good starting place for talking about how to improve chronic care. Much of current medical thinking on chronic-disease management is framed by the ideas developed by Dr. Ed Wegner and others at the MacColl Institute for Healthcare Innovation. This model talks about how patients, practice teams, communities, and health systems can come together to improve things like care coordination, adherence to best practices, and patient education and empowerment. (Here’s a goodvideo of the Wegner explaining the model and the thinking behind it.)

How do we motivate people to take charge of their own health?

But implementation of the Wegner Model has largely been very institution-oriented. While the application of this model has already shown some very positive results, unsurprisingly much of the work that has been done has come from the institutional side — changes to clinical workflow and the way clinicians interact with patients. This is great and very welcome, but when we talk about creating “informed, activated patients,” I believe there are some underutilized ways technology can help patients activate themselves and one another.

This brings me to the big question: How do we motivate and enable people to take responsibility for their own health and health care? It’s really common for us to be very good at caring for our friends and families, not to mention our homes, cars, and jobs, but we don’t always take the same level of care with our own minds and bodies. The trend in consumer electronics toward more personal experiences on tablets, smartphones, and even television is a perfect wave to catch with the idea of self-care.

I really like the ideas put forth by the Washington Health Foundation around “people-centered health.” Among other things, they take a bit of a rebellious stance and promote the radical idea that people must be empowered to be “partners in their health,” and that the current medical system (and a lot of supposedly “patient-centered design”) discourages individuals from solving their own problems by treating them as “patients.” They propose a number of very interesting design principles that are meant to help create services that actually put people in control of their own health care.

I’d like to add something to those tenets: “Good person-centered health design creates an emotional tone that is conducive to self-care.” What I mean by that is in order to effectively reduce the impact of chronic disease, we have to encourage people to establish sustainable, healthy ways of life for themselves, rather than being “treated” by nurses and doctors. Emotional tone is key because this is how exercise and healthy food become sources of joy, rather than unpleasant chores, and a treatment regimen becomes the enabler of good living, rather than yet another indignity. To create this tone, we must bring the same level of design craft and attention to home-health-care experiences as we do to the best housewares and consumer electronics.

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