‘Human factor’ often overlooked in home health device creation: Fierce Health IT reports
I couldn’t agree more with this article. There is definitely a gap
between the wide spectrum of technologies currently available on
the market and the professional aging service providers.
Getting involvement from the professional caregivers as well as
training on home health will be critical. Usability is (of course) significant
as well, so design regulations will be a good idea. We at GrandCare started
developing in 2005, when the idea of the home health technology was still
an “imagine” scenario. At the time, we were one of the “three”
(QuietCare, GrandCare, HealthSense). We all kind of made up the rules as we
went along, changing with the times & trying to educate providers and the market.
Now that we have reached the point of acceptance, basic education & understanding,
it’s a good time to start setting up some guidelines/education for the best and most
successful practice of these technologies! As one can imagine, systems like GrandCare
do NOT function without the human touch – it is critical to the caregiving puzzle!
Enabling technologies were designed to enable humans, so for the time being,
taking humans out of the picture is not an option!
“Care Thee Well”
-Laura from GrandCare Systems, www.grandcare.com
'Human factor' often overlooked in home health device creation
Patients and caregivers should be able to use such devices easily and also should have a mechanism for providing feedback on their design flaws, the report notes. At a time when hospitals and healthcare systems are placing increased emphasis on post-acute care, the report’s recommendations highlight wide gaps that currently exist in home care regulations.
Among the study’s specific recommendations:
- ONC, AHRQ and the National Institute of Standards and Technology “should establish design guidelines and standards…for content, accessibility, functionality, and usability guidelines” for information technology used in home care, such as personal health records and patient portals.
- To improve FDA’s understanding of user difficulties with home health devices, the agency should improve its adverse events reporting system so that it can collect data from both “lay users” and professionals.
- The FDA, in conjunction with device manufacturers, should develop a database to guide physicians in prescribing home health devices appropriately.
- Caregivers should be well-trained in home care and in using home health devices.
NRC’s announcement was made one day before the FDA released its draft guidance for mobile medical applications.
To learn more:
– read the NRC press release
– see the NRC report
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