Tag Archive for: GrandCare Systems

GrandCare Systems and CoroHealth Announce a Harmonious Collaboration

West Bend, WI – November 2, 2011 – GrandCare Systems and Coro Health today announced a strategic collaboration to integrate Coro Health’s Streaming Music into GrandCare’s fully-featured remote activity of daily living monitoring, telehealth and socialization system.  The result is a harmonious experience: giving the GrandCare customer a deeper level of musical entertainment, passion and familial communication.

“It’s a natural fit” states GrandCare Systems Founder and CEO, Charles Hillman.  “GrandCare Systems has always embraced a holistic approach by considering the physical, mental, emotional, and spiritual aspects of wellness. We are excited to collaborate with Coro Health, one of the pioneers in therapeutic music.”

“Music is much more than a series of notes” remarks David Schofman, Founder of Coro Health.  “It can reach deep into the human spirit and change a mood in an instant. GrandCare’s platform provides a perfect home for Coro Health’s therapeutic music and will help to enable Loved Ones to remain connected and happy in their homes.”

GrandCare Systems and Coro Health will be showcasing the Digital Home Health and music partnership at the upcoming AgeTech California Technology Conference & Exposition on November 15th at the Hilton Hotel in Pasadena, CA.

About GrandCare Systems: On the market since 2006, GrandCare Systems is a pioneer in the aging and technology digital home health industry.  GrandCare offers a senior friendly, Internet-enabled, private home touch screen system aimed at maintaining independence, enabling full family socialization, controlling chronic conditions, and reducing hospital readmissions. It combines the technologies of smart home, activity monitoring, wellness monitoring, and social connectivity. The wellness aspect includes wireless physiological readings (weight, blood pressure, oximeter, glucometer), self- assessment, and medication compliance with associated rule sets, alerts, and congregate analytics. The social aspect includes one button Skype, Coro Health music, wellness videos, reminders, and other standard social media content aimed at reducing isolation, educating the resident, and influencing them to better self-manage his/her own health.

About Coro Health: Coro Health is a new media healthcare company. We create, design and distribute therapeutic media to support individuals within a wide range of healthcare settings. Our flagship products include MusicFirst and CoroFaith. Both programs are individually designed for users and delivered via a cloud-based and device agnostic network. Our customers include long-term care communities, hospitals, rehabilitation agencies, home health companies and end consumers.

GrandCare Media Contact:
Laura Mitchell
VP of Marketing
262-338-6147
laura@grandcare.com
www.grandcare.com
Press kit: https://www.grandcare.com/presskit/docs/PressKit.pdf

Coro Health Media Contact:
Leanne J. Flask
Chief Content Officer
512-553-6482
leanne@corohealth.com
www.corohealth.com

Join us for tomorrow for “Digital Home Health in 60 Minutes or Less”

Tomorrow, November 3rd, 2011 

2pm EDT – 1pm CDT – 12pm MDT – 11am PDT

http://grandcaresystems.webex.com

Digital Home Health in 60 Minutes or Less

Explore the aging in place solutions available and how to successfully promote and install them. Featuring Laura Mitchell, VP of Marketing for GrandCare Systems

This webinar will focus on:

  • Overview of Digital Home Health Solutions
  • Marketing Tips & Tricks
  • How to avoid common sales faux pas

Join us at: http://grandcaresystems.webex.com  Dial-in:  1-408-600-3600   Pin: * 669 477 157#

Sponsored By GrandCare Systems

The Digital Home Health Boom – Custom Retailer Magazine

Wanted to throw this article out there for you. Written by one of our distributors, Home Controls, this article emphasizes why Digital Home Health is the market place to be in!  GrandCare’s VP of Marketing took some time with Jonathan (the author and Marketing for Home Controls) to speak about this industry and what it means to the dealers.  GrandCare is quoted in this article as one of the aging in place technologies.

Are you ready to expand into the aging in place market. Read this article to learn more….

http://digitaleditions.napco.com/publication/?i=86888

GrandCare featured in 5 CAST Members that had a good October!!

Special thanks to CAST for including GrandCare System in their newsletter and website!!!

5 CAST Business Members That Had A Good October

Oct 26, 2011  www.leadingage.org
by Geralyn Magan

A number of CAST Business Members had good news to share in October about their involvement in new initiatives and partnerships, as well as well-deserved recognition that enhances their standing in the field of aging services technologies. Here’s a sampling of the good news:

[…]

GrandCare Receives Kudos from Business Association

GrandCare Systems, a CAST member in Westbend, WI, was chosen as one of 11 finalists in the Healthcare ABBY Awards presented by Adaptive Business Leaders (ABL), a California-based association of health and technology chief executives. As part of the competition, GrandCare produced a 4-minute video called “The Greatest Generation.” ABL created the Innovations in Health Care Awards to honor health care industry leaders whose innovative products and services reduce the cost of providing quality health care. […]

To read the whole article, click Here

11/3/11 Webinar “Digital Home Health in 60 Minutes or Less”

Thursday November 3rd Aging & Technology Webinar

2:00 pm ET  1:00 pm CT  12:00 pm MT 11:00 am PT

Download/Watch Here

Explore the aging in place solutions available and how to successfully promote and install them.

This webinar will focus on:

  • An overview of Digital Home Health Solutions
  • Marketing Tips & Tricks
  • How to avoid common sales faux pas

Our Presenter: Laura Mitchell
VP of Marketing for GrandCare Systems

Laura is a founding member of the GrandCare team. A significant part of her role was to bring the product to market through the development of a nation-wide GC-Partner and Distributor network. Laura has spoken in various  venues and educational forums including ASA, Silicon Valley Boomer Summit, AHIMA, LSN Tech Conference, CEDIA and EHX about enabling technologies for the aging population, the importance of social media in the aging industry, industry disruptive demographics and technology-enabled medication management. She is What’s Next Boomer Summit Flame Award Winner for Innovation & Leadership, a co-founder and a Director on the AgeTek Alliance board (www.agetek.org), the creator and host of the bi-weekly industry-wide “Aging & Technology Webinars,” and a key organizer for the EHX CE Pro Show and CEDIA Future Home Pavilion and Educational Tracks.

This webinar is free and requires no registration, simply join us at:
https://grandcaresystems.webex.com
Call in: +1-408-600-3600
Access code: 669 477 157

Laura Mitchell interviewed by Senior Care Corner

Technology To Help Seniors Stay Safe & Healthy at Home

Click here to listen to the Podcast

We stay on the lookout for technology that improves the lives of both seniors and their families as a key part of our mission at Senior Care Corner.  When we encountered GrandCare Systems at the 2011 Consumer Electronics Show, we knew this was a solution about which we wanted to learn more.  In this episode of our podcast we learn together.

We are pleased to welcome Laura Mitchell, GrandCare’s Vice President of Marketing, to join us for a chat at Senior Care Corner.  Laura told us about the personal story behind the founding of the company and GrandCare Systems’ technology and how it helps seniors to stay safe and healthy at home while bringing them closer to their families.

We found it particularly interesting that some have used the GrandCare solution to increase the independence of senior loved ones by linking them via internet to distant family members and other caregivers, which allows at least some to transition from full time to part time in-home care.

In addition to our conversation with Laura, Kathy brings us several news items of interest to seniors and their families and Barry introduces us to the Senior Care Corner Bookstore.

Links Mentioned in this Senior Care Corner Episode

Take a look at Senior Care Corner on the web for additional information and Podcasts.

Connected Health Symposium 11 Recap

I just returned from the connected health symposium in Boston. Talk about a whirlwind of ideas, inundated with extremely intelligent individuals throughout the aging, technology, and healthcare industry!

The event started out with a cocktail networking hour in the Boston Park Plaza Hotel on Wednesday night. We reconvened at 7a Thursday morning to embark on a full, insightful and educational series of sessions.

Attendees ranged from Partners in HealthCare (who put on this event) to Blue Cross Blue Shield, Dell, Visiting Nurses of NY, Massachusetts General Hospital (MGH), AT&T and even the prince of Denmark! Hot Topics ranged from debates on whether ACOs are good ideas to whether OPCs (Online Patient Communities) should be prescribed by doctors, to the state of healthcare in Denmark!

GrandCare was honored to be selected to present to the attendees as one of “12 Innovations that may change the world”. Each innovative product was given an opportunity to speak for 4 1/2 mins on the value of the product & relevance in the industry! The response was overwhelming!! The room was literally standing room only with doctors and hospital administrators sitting cross legged in front of the chairs to witness these 12 Innovative Products!!! Several press publications were there reporting and giving insight! I will post more information here as I receive it. The event was also videotaped, so I will be certain to post that here as soon as I see it!!

I have shared what we at GrandCare presented to the crowded ballroom!

The GrandCare Vision of HealthCare!
One cannot seriously talk about healthcare reform or cost reduction without talking about aging given the large portion of healthcare costs that are incurred in the later stages of life.
Healthcare already consumes a distressing percentage of GNP and with the boomers entering the chronic condition years, the financial strain on our society is certain to become more acute if not critical.
Our major problem? As a society, we buy many, many pounds of cure. GrandCare is passionately driven to provide the ounces of prevention.
Indeed, as our founder is fond of telling anyone who will listen: If the boomers do not redefine aging, if they do not age responsibly, if they do not insist on the tools and infrastructure to age and heal in place, they will bankrupt their children and grandchildren
And yet we at GrandCare are bullish about the future. We are convinced that given the right home-based technology tools, the people and their caregivers will embrace a new model of responsible wellness that will improve their lives and save our society billions.
Let’s take a look at the GrandCare system.

The GrandCare system starts with a senior friendly touchscreen computer, typically in the kitchen of a senior or maybe a not-so-senior who requires post acute care at home.
If not being accessed with an ATM easy interface, it looks like a digital picture frame showing a full range of personalized content which is programmed remotely by a caregiver, either familial or professional.
Meanwhile, 24/7, the system performs a wide variety of monitoring which is accessible by caregivers across the net.
It maintains constant contact with a cloud based enterprise solution to handle alerts, share data, and perform congregate analytics. This central system, called GCManage, also performs the more mundane tasks of client monitoring, dashboard views, backups, centralized calendar, and software updates.
With the patient firmly at the center, the system integrates four components: wellness, smart home, activity monitoring, and social connectivity.
Let’s start with wellness. The system accepts wireless physiological readings from a weight scale, blood pressure cuff, thermometer, glucometer, and oximeter. We also have a home EKG device that is in alpha test and will come to market in mid 2012.
Each of these devices produces charts or graphs and supports simple rulesets to alert caregivers of abnormal readings. The data has been transferred to a number of proprietary electronic health records and the short lived Google Health.  We look forward to widespread Health Information Exchanges to allow complete interoperability.
The wellness component also includes medication compliance by interfacing with the RXtender pill dispenser or more simply by reminders and helpful medication information.
Self assessment is encouraged and typically generously given for overall wellness, mental state, or specific chronic condition. The patient is, of course, allowed and encouraged to view and better understand their physical and mental state.
Add to this onboard videos to provide tele-health device instructions, health maintenance tips, and medication compliance assistance, and we have moved from the measured life, to the analyzed life, to the influenced life.
The second component is Smart Home, controlling or monitoring lights, thermostats, and cooking appliances. The system can detect someone getting up and night and will light the way to the bathroom to mitigate falls.
The third component is Activity monitoring. Supported devices include motion, temperature, door, chair, callerid, medication, and bed sensors. Have the system text you if Mom doesn’t get up in the morning. Make sure your Dad is not a victim of a telephone scam. Have the neighbor called if GrandPa leaves the house in the middle of the night.
The fourth and final component is Social Connectivity – A large touchscreen with one button skype, email, reminders, pictures, games, brain exercises – all with an age appropriate interface. It’s the glue that makes the system meaningful and useful.
And all of this for a cost of less than one month of assisted living.
GrandCare Systems epitomizes the notions, precepts, and goals of Connected Health. Fellow warriors, we are in the this together in the quest for responsible, affordable healthcare.

10/20/11 Webinar “A New Approach to Customer Service: Boomers Serving Boomers”

Thursday, October 20th 2011

Bi-Weelky Aging & Technology Webinar

Download/Watch this Webinar

Our Topic: “A New Approach to Customer Service: Boomers Serving Boomers”

Hiring and managing Baby-Boomers requires employers to implement some new management styles and HR policies to be effective.

This webinar will focus on:

  • The value of hiring Boomers and older adults within your organization
  • What management styles need to change to be effective
  • The pros/cons of hiring and managing an older workforce (Boomers and Seniors specifically)

Our Speaker: Steve Shefveland, Founder and CEO, Tree Rings

Steve Shefveland is a 20-year sales and marketing veteran, who is founder and CEO of Ashesi Global Services, Inc. and Tree Rings, LLC, headquartered in Phoenix, Arizona.  Tree Rings was founded in 2009 and employs “boomers” and senior adults in its call centers near retirement communities to provide customer care, sales and technical support services for companies selling to the aging adult population.  Mr. Shefveland attributes Tree Rings’ success to his direct investment in senior adults, whose experience and skills are highly valued for achieving the company’s vision of serving others.

Our Sponsor: Tree Rings

Tree Rings, LLC. was founded with the single goal of hiring “baby boomers,” seniors and retirees who want to work part-time or full-time providing telephone support and other support services for companies who sell-to and service retirees and senior market consumers.

In other words … Boomers serving Boomers!

Based in Phoenix, Arizona, Tree Rings is building state-of-the art, IP-enabled Micro-Call Centers adjacent to large retirement communities across the USA, beginning in Scottsdale, Arizona and West Phoenix, including Sun City.  Our call centers in Scottsdale and Sun City draw upon a senior market demographic of 200,000 who are highly educated, outgoing, and hard working.

Long Distance Caregiving might be easier with a little bit of Technology

I read an article today from Health Day News via Caring.com called “For Many Americans, Caregiving a Long Distance Burden”  (see an excerpt below)

The article makes some really great points on the trials and tribulations of being a long distance caregiver and also gives some helpful resources and facts.  However, the article was missing the entire technology component that now enables long distance and virtual care.  Technology is a critical tool for caregivers to use, especially when not all of the caregivers can physically be there.   Technology can help to ease the burden of local caregivers, allowing them to “share the care” with long distance caregivers and family members. Long Distance caregivers can now be involved and have equal access to the information, virtually. For example, the GrandCare System allows family members (near and far) to log into the GrandCare dashboard and check on how that person is doing, make sure the living environment is ok, make sure the loved one is performing the correct activities of daily living, taking meds at correct times, eating, etc.

Systems like GrandCare also enables a new world of communication between all of the caregivers and the loved one. A built in web cam on the resident’s GrandCare System allows the loved one and family to participate in video chat sessions and also enables family to send pictures, messages, emails, reminders, calendar appointments and more to an interactive, simple touch interface. Family can also send fun videos and music. The resident doesn’t need to know anything about technology to enjoy this.

Technology is playing a vital role in caring for a loved one (near or far) and coordinating care between multiple siblings. We have come into an age where you don’t have to physically always be there to participate in care and as a long distance caregiver, using the GrandCare sensors, you can make an educated decision on a loved one’s needs.

 

For Many Americans, Caregiving a Long-Distance Burden

WEDNESDAY, Aug. 31 (HealthDay News) — Caring for a parent or relative in the same zip code can be hard enough, but long-distance caregiving, which is becoming more common in an increasingly mobile society, brings with it added burdens.

By 2012, an estimated 14 million Americans will be long-distance caregivers, so many that some even have new names: “seagulls” and “pigeons.”

These terms refer to family members who alight for short periods of time, make a mess for local caregivers and fly out. What they don’t take into account are the pain, isolation and hassles that long-distance caregivers are dealing with on their own.

“They have unique issues,” said Polly Mazanec, lead author of a paper appearing in a recent issue of Oncology Nursing Forum.

Those include financial concerns, since many people are borrowing from savings to travel at a moment’s notice or to arrange child care or pet sitting during their absence, as well as emotional issues such as guilt, worry and anxiety.

“We found that long-distance caregivers were much more anxious than local caregivers, who could see what was happening [on a more frequent basis],” said Mazanec, an assistant professor of nursing at the Frances Payne Bolton School of Nursing at Case Western Reserve University in Cleveland.

“Long-distance caregivers end up feeling guilty. I deal with it on a daily basis,” added Dr. Nasiya Ahmed, an assistant professor of geriatric and palliative medicine at the University of Texas Health Science Center at Houston.

Family caregiving has received a lot of attention recently, but not so much for those who have to do it at a distance.

“Here’s this whole group of people out there that no one is helping and they’re typically part of the sandwich generation, juggling their own families and careers,” said Mazanec, who is also an advance practice oncology nurse at University Hospital’s Case Medical Centers Seidman Cancer Center. “It’s just a real challenge.”

… to read the entire article, click here

In the beginning….there were ACOs…

Great article…had to repost…http://www.ltlmagazine.com/ME2/dirmod.asp?sid=&nm=&type=Publishing&mod=Publications%3A%3AArticle&mid=8F3A7027421841978F18BE895F87F791&tier=4&id=DDA435FBCC9845E2BC555F79EC975793

 Ready or not…
ACOs are on their way
by Kathleen Griffin, PhD, Pam Selker Rak, and Shannon Webber

IN THE BEGINNING…THERE WERE ACOS

There are a number of ACO pilot programs in operation and the formal program will begin implementation in January 2012. The final set of rules around forming an ACO will be made available by October 2011.

In terms of formation, it is important to keep in mind that ACOs must have primary care physicians and enroll at least 5,000 Medicare beneficiaries. There are a number of organizations (e.g., Brookings-Dartmouth, Premier, and AMGA) that are assisting hospitals in aligning with physicians to get them prepared for the processes and procedures that are part of ACOs. For example, if a beneficiary’s physician is in the ACO, the beneficiary will automatically be part of the ACO as well. Having 5,000+ beneficiaries is important in order to mitigate the potential risks of high-cost patients among the ACO’s fee-for-service Medicare beneficiaries.

Most ACOs under development today are hospital-driven. ACOs require an enormous IT platform for operation and EHR and EMR congruity will be required. Some hospitals own post-acute care continuums or they create a continuing care network to meet certain quality and outcome criteria. An effective post-acute continuum allows for easy and quick transfers from hospitals and reduced or eliminated readmissions. Emergency department admissions are also lowered and this results in reduction of cost since ED visits are so expensive. Finally, patients with higher medical acuity are managed more effectively. Hospitals looking to be an ACO either can own a continuum, create a continuum of selected providers, or form a joint venture with a Medicare skilled facility.

SHOW ME THE MONEY

The question on everyone’s mind is undoubtedly, “How will we be paid?” There is not just one answer to this question as there are several ways that payments will occur in an ACO. The following provides a brief overview of each option.

  • Shared Savings Program. Most payments will be received through shared savings. “For each 12-month period, participating ACOs that meet specified quality performance standards will be eligible to receive a share (a percentage, and any limits to be determined by the Secretary) of any savings if the actual per capita expenditures of their assigned Medicare beneficiaries are a sufficient percentage below their specified benchmark amount.”1 This means that ACOs will receive an average payment for a beneficiary and CMS will then run a projection. If the cost goes up from the projection, a target for reduction will be presented so that the ACO can share in savings.
  • Medicare Fee-For-Service. Another method of payment is a provider-paid Medicare fee-for-service in which providers are paid for each service rendered to a patient. If providers effectively manage services, this will drive down cost and the ACO will get a share of the savings. Providers will also be eligible to receive additional payment for shared savings if the ACO meets the quality performance standard, and the ACO’s estimated average per capita Medicare expenditures for Parts A and B is at least a specified level below the designated benchmark.
  • Bundled/Episode-Based Payment. Perhaps the biggest paradigm shift is that CMS will no longer be the payer for continuing care and that this responsibility will come from the ACO and, for some conditions, will be in the form of bundled payments. The shift makes CCPs cost centers for ACOs. This type of payment reimburses providers for expected costs for clinically defined episodes of care and was developed as a strategy for reducing healthcare costs. Bundled payment opposes unnecessary care, supports coordination across providers, and may result in improved quality of service.
  • Capitation. Under a capitation system, providers are paid a set amount for each enrolled person assigned to that physician or group of physicians, whether or not that person seeks care over a period of time. As ACOs achieve full capitation, portions of continuing care will also be capitated. Capitation is projected to be the primary payment mechanism by the end of the decade.

It is important that providers understand that they are auditioning to work with ACOs and be fully prepared to show they’re providing the highest care at the lowest cost.

WHAT’S NEXT FOR CCPS?

So, what does this mean for CCPs? There is no denying that ACOs are on the horizon and providers need to be ready for them when they arrive. By 2017 or 2018, it is likely that all hospitals will be part of a local or regional ACO. According Loren Claypool, vice president and managing director of VCPI, Milwaukee, Wisconsin, “ACOs are looking for ‘one-stop shopping’ for post-acute care and there are a few options that a provider can do to thrive.”

  • Own the continuum for its specialty area (e.g., rehab, wound care, etc.).
  • Develop a continuing care network.
  • Establish joint ventures by operating skilled nursing facilities on hospital property. (This trend is already currently happening because it is so easy and cost-effective to transfer back and forth.)

The next couple of years will require us all to live in two worlds. CCPs will need to take lots of Medicare patients with a focus on those who need rehabilitation, all while preparing for the payment system from ACOs. There are a number of next steps for CCPs to take in preparation today for the full implementation of ACOs in the near future.

  • Collect and use data to determine cost and patient outcomes, and any changes that can be made to improve these. This includes information demonstrating patient outcomes tied to cost and readmissions, determining the number of subacute patients that go home (Medicare Part A/Part B), and disclosing 30-day readmission rates by condition. Take this information and meet with C-Suite executives at hospitals to determine how you might best partner with them.
  • Be familiar with what is going on in the market. The Accountable Care model is always in the news. Make sure you are keeping up with what is being said and done. The Brookings-Dartmouth Collaborative is a great place to learn more about ACOs and find peers who may be able to share experiences.
  • Know where referrals are coming from. Use this information to determine how those relationships might be strengthened to increase referrals.
  • Listen to the needs of the hospitals. CCPs should be proactively engaging with targeted hospitals to do market assessments and learn from them what their needs are. This will help CCPs understand where and how they can fit into the ACO model. Ask to create a joint-operating committee to create care pathways, or take some time to develop expertise with staffing and go back to the hospital with proof that you are the best partner for them.
  • Make staff adjustments to meet industry needs. The transition to the care continuum and the requirement of dealing with more medically complex patients is driving current staffing needs. RNs and nurse information specialists are needed, as are nurse practitioners, who can provide 24/7 coverage for higher acuity patients. Providers should make sure their staff is properly positioned to meet these challenges.
  • As quickly as possible, get your EMR house in order. ACOs will be data-driven organizations and the outcomes on which your competitive edge depends must be easily reportable out of your clinical systems. No data, no seat at the ACO table.

Use this information to determine how those relationships might be strengthened to increase referrals.

ACOs are all about creating greater accountability in healthcare delivery. There are many ways for CCPs to be involved and with 2012 less than two years away, now is the time to start. LTL

Kathleen Griffin, PhD is National Director, Post Acute & Senior Services of Health Dimensions Group, a senior living healthcare management and healthcare consulting firm. She can be reached at (480) 922-9366 or kathleeng@hdgi1.com.
Pam Selker Rak is president and Shannon Webber is senior communications specialist with CommuniTech, LLC, an independent marketing and business consultant for the healthcare sector and beyond. Rak can be reached at (412) 221-4550 or pam.rak@mktgcommunications.com.

REFERENCES

  1. U.S. Centers for Medicare & Medicaid Services.(2010). Medicare Accountable Care Organizations Shared Savings Program New Section 1899 of Title XVIII. Washington, DC. Retrieved fromhttps://www.cms.gov/OfficeofLegislation/Downloads/AccountableCareOrganization.pdf
Long-Term Living 2011 February;60(2):33-35