Tag Archive for: GrandCare Systems

Baby boomers use technology to keep an eye on Mom and Dad

An Article featuring GrandCare from the Toronto Star
September 10, 2010
Susan Pigg
LIVING REPORTER

Olive Howe had barely unpacked from her July vacation when her daughter called with a pressing personal question.

“Are you okay Mom? Because you’ve gained five pounds in the last two days?”

It has been hard for the 81-year-old South Carolina great grandmother to get away with much the last two years, since her daughter started monitoring her every move, blood-pressure blip and weight fluctuation via computer from her home five kilometres away.

“I just laughed. It doesn’t bother me. It’s a comfort knowing that if anything happens to me, or I have a fall, someone will know,” says Howe. “I do not want to go to a nursing home.”

Howe has heart problems. She needs to take her medication and watch what she eats. When she doesn’t, her daughter Sandra Pierce knows almost immediately via email or phone alerts, thanks to the remote monitoring technology GrandCare Systems.

It’s coming to Ontario soon, and just one of a fast-growing number of technologies turning the tables on the traditional parent-child relationship. Suddenly, aging parents who spent decades trying to keep on top of their kids are finding they’re the ones being watched — from across town or across the country.

Over the coming months a raft of new-and-improved remote monitoring devices will hit the market, from GPS shoes that can track the whereabouts of wandering seniors to MedCottages, portable RV-like units equipped with motion and monitoring systems that allow seniors to maintain some independence from the backyard of their adult childrens’ homes.

“As we age, this is going to be a growing trend,” says Laurie Orlov, a Florida-based expert on so-called “aging-in-place technology” aimed at keeping seniors in their houses and out of nursing homes as long as possible.

“We have to get past the fear and antagonism among the older people who need it the most. I don’t think they’re that technology-ready, but the boomers, who are their adult children, certainly are.”

Motion sensors strategically placed in the three-bedroom home where Howe has lived for 53 years feed information right to her daughter’s laptop, detailing when she got out of bed (the Friday we chatted it was 9 a.m.), walked into the bathroom (9:15 a.m.) or hovered at the kitchen table where she keeps her pills (9:30 a.m.)

Even her blood-pressure reading (165/76) is fed to her daughter’s computer, along with her daily weigh-in tally, providing a detailed graph which she often takes to her doctor appointments.

The only thing GrandCare can’t tell Pierce, because her system doesn’t include cameras, is if her mother actually swallowed her pills.

“She can’t have a bit of fun,” jokes Pierce, 59, whose mother explained her sudden weight gain by confessing to indulging in too many roasted nuts and slices of red velvet cake on vacation.

“I have the capability of going online and watching every move she makes, but I don’t typically do that. My mother is very independent and always says she doesn’t want to be a burden on anyone,” says Pierce.

Monitoring and in-home help technologies will be a $20 billion U.S. business in North America by 2020, predicts Orlov, founder of Aging In Place Technology Watch.

Already some baby boomers are able to remotely lock their parents’ doors, track calls coming into their homes and even see who is ringing the doorbell, in many cases right from their smart phones.

Systems such as QuietCare, WellAWARE, FineThanx and SimplyHome are already fixtures in some U.S. homes and seniors’ communities, although Orlov estimates fewer than 10,000 units are in active use because the systems can be so costly.

Next month, Paul Whyte, a Markham dealer of smart-home technology that allows ordinary electronics and appliances to communicate with each other, will unveil the GrandCare system at the Zoomer show in Toronto.

“I call it the invisible caregiver,” says Whyte of Cybernetics Systems Inc. “The minute I saw this system I thought, ‘There’s something that actually makes sense.’

Howe loves the system for another reason. She doesn’t use a computer, but GrandCare enables her relatives to fire off messages and photographs which come up on its large monitor (some versions of the system also plug into the TV.)

The system not only lights the way to the bathroom when Howe gets up in the middle of night, it alerts her daughter if, as happened recently, there was unusual activity in the house: A visiting relative was pacing late at night.

But all these systems remain so cutting edge, they’re intimidatingly costly and complicated, says Orlov.

“We’re not talking about something you just pick off the shelf, run home and plug in.”

GrandCare Systems, for instance, can cost anywhere from $3,000 to $9,000, depending on the level of service, plus there’s a monthly monitoring fee of $50.

Whyte plans to rent out the units for roughly $125 to $350 per month.

Virginia Wesleyan minister Kenneth Dupin has gone one step further with MEDCottages, portable units — some have dubbed them “Granny pods” or “hospital room in your backyard” — that allow seniors to be plunked for as long as needed in their adult children’s backyard.

Dupin refers to the controversial innovation as “family managed care” that he believes could become a key alternative to the overwhelmed and costly nursing home system. (In Ontario alone, for instance, there are 76,000 nursing home beds but 24,000 people on the waiting list.)

The State of Virginia has passed a law allowing installation of MEDCottages in residential backyards, over the objections of local homeowners who have already expressed fears they don’t belong in neighbourhoods.

The key, of course, with all these technologies is that the senior be relatively able-bodied and sound of mind — most are of limited value if the senior is suffering from dementia, which is expected to become a major public health issue in the next few decades.

But developers are also working hard on that challenging front.

Sometime later this fall or next spring the first GPS-equipped shoe, the Aetrex Ambulator, will go on sale through www.gpsshoe.com or www.foot.com.

Originally designed for children by Los Angeles-based GTX Corp., the new shoes are expected to retail for about $250 U.S. They enable caregivers to track those afflicted with dementia or Alzheimer’s thanks to GPS and cellular technology that will relay their whereabouts back to a monitoring centre.

“Privacy may be a talking point, but it’s not really an issue,” says Patrick Bertagna, chairman and CEO of GTX Corp.

MEDCottage creator Dupin expects concerns around privacy will fade quickly as families and health-care systems here and in the U.S. become overwhelmed by aging baby boomers — more than 76 million in the U.S., 10 million in Canada — who start hitting 65 next year.

“I see remote monitoring becoming an integral part of health care as we all age,” says Dupin. “One of the issues around aging in place is going to be making trade-offs. Privacy may be something we have to give up.”

Susan Pigg focuses on issues about aging and baby boomers.spigg@thestar.ca

Building a Continuum of Care

Today’s GrandCare Aging & Technology Industry Call – sponsored by Dakim!

Special thanks to Art Carr from Progressive Retirement for offering an insightful look at the current Continuum of Care and how this is changing as we add enabling services (including technologies) into the mix. This changes our entire concept of a Continuum of Care. If you could not make today’s presentation, please simply email info(at)grandcare.com to receive a copy of the recording!

GrandCare Systems offers industry-wide aging & technology conference call/webinars. GrandCare has been selling into private homes & facilities since 2006 and has opportunities for new dealers & providers. For more info, contact GrandCare directly. These weekly calls are open to anyone and everyone in the aging & technology industry each week and designed for us to learn from each other, network, and together help the industry grow as a whole! Like we always say: The Aging Tsunami will float all boats! Let’s all work together to build up this brand new aging/technology category!

Thanks for joining us today (Over 65 joined us on the web and/or dial in number)

9-9 GC CALL TOPIC: Building a New Aging Continuum

Every Thursday at 2p ET (1p CT), GrandCare Systems hosts an aging & technology industry call.

Thursday, 9-9-10

TOPIC: The senior services market is evolving and the companies that
provide those services, including the emerging technology companies must
adapt to those changes to successfully meet the demands of the ensuing generations of potential customers. This presentation challenges some of today’s commonly accepted concepts and offers collaborative solutions for the future.

Join us: http://my.dimdim.com/grandcare
Optional Dial In listed on the webinar

Art Carr is acknowledged as a progressive thought leader for the senior living / care industry with a successful track record in implementing innovative concepts to improve operations and marketability across the senior services spectrum. He has provided exceptional corporate-level leadership for more than 20 years with all types and sizes of organizations – from fledgling enterprises to complex operations worth more than one billion dollars. Art has been recognized for his resourceful leadership and acclaimed as “affable, talented, with a razor-sharp intellect” and “one of the most articulate people …in the senior services sector.”

This call is sponsored by Dakim, the leader in the Brain Fitness for Seniors and Boomers movement. Dakim has created a unique brain fitness approach, suitable for active Seniors with normal brain function who want to maintain their brain health, as well as those who may have mild-to-moderate cognitive issues.

Living Well at Home – Assisted-living company uses GrandCare technology to monitor elders at home

 

…Technology used to monitor elders at home

Living Well co-founder and CEO Tessa ten Tusscher said the company provides an assortment of in-home support for elders. The Mill Valley resident co-founded the company with Doris Bersing, Ph.D., an authority on diversity and aging.

Technology plays a pivotal role in the organization, as each client has a webpage the caregivers and family members can use to look at schedules and medical information, and communicate with one another.

Living Well offers an in-house technology system with options that include monitoring the resident’s movement (with motion and door sensors), screening phone calls and turning off lights…

The sensors can track basic behavior and be set up to call a certain person, or emergency officials, if someone deviates significantly (spends more than 30 minutes in the bathroom, doesn’t come downstairs in the morning)

Travis Woods, Living Well’s technology consultant, set up the software (called GrandCare). He said the touch-screen computer system people would have in their homes also has games, e-mail, a Web browser and capability for relatives to share photos.

Tusscher said that while some people may feel the technology is too intrusive, it provides a round-the-clock monitoring system that diminished the need to pay for someone in the home 24 hours a day…
to read the entire story: http://www.marinscope.com/articles/2010/09/01/sausalito_marin_scope/news/doc4c7ece0434664985002657.txt

GrandCare on ABC: TECH THIS OUT!

GrandCare & Aging Technology Industry Analyst Laurie Orlov, Featured on ABC NEWS program: Tech This Out: 3rd story a little over 8 mins in: http://ow.ly/2zknV

http://www.hulu.com/watch/175794/tech-this-out-fri-sep-3-2010#s-p1-so-i0

Question/Answers from today’s Home Health Tech Webinar: NAHB/CEDIA

Thanks to NAHB & CEDIA for allowing me to speak on the webinar: Home Health Technology: A $20 Billion Industry”. We had 150 signed up, an amazing amount of interest! Thanks to all who attended!

Below are some questions I received after the webinar – I wanted to share with everyone!

1. Are there any systems on the market that identify through some sort of floor sweep that someone has fallen. Sometimes clients are not able to push the button. There are some “smart floor” applications that are out there. These can be costly solutions. Sometimes motion detection can pick up things like this. For example, excessive motion on the foot of the stairs, got up during the night & didn’t return to bed within a given parameter. There are all sorts of ways that we might know if something is “amiss”

2. I own MJW Home Modifications for Boomers & Beyond which modifies homes to allow clients to remain in their homes independently and safely and I want to add assistive technology to my offers. Who do I contact for more info at GrandCare Systems? Contact info@grandcare.com or call 262-338-6147 and we can absolutely have someone get in touch with you about becoming a reseller or pair you together with an existing dealer/integrator!
3. How do you become a dealer?/em> Contact info@grandcare.com or call 262-338-6147. Dealer process is different for some of the other technologies. To become a GrandCare dealer, dealers must attend training, sign the dealer documents & purchase their 1st demonstration system. GCHQ will be hosting a dealer training at CEDIA on Tues Sept 21, 2010 from 930a – 5p. Contact us for more info!

4. Do you have any advice about how to discuss the term monitoring and big brother watching? Remote monitoring & smart systems in general have wireless motion/temp/door sensors that can assess the overall activity in the home. It is as intrusive as a security system. It simply alerts a family member or caregiver if something is amiss. Senior/Loved One compliance is very important and we recommend that they absolutely understand that this is an enabling technology that can help them to remain independent, while giving their children “peace of mind” knowing they are safe, happy & healthy at home. GrandCare has a LARGE socialization/cognition/communication component that really helps us to overcome this. With GrandCare, grandma gets to video chat & receive incoming communications…if the family is involved, this featured OVERRIDES all else…

5. Sounds like most of the info is in the east or mid states, is there info in the west? I am not sure I understand what kind of information you are referring to. We have dealers throughout the entire United States, Canada and Australia. All sorts of organizations are doing this kind of technology – really everywhere. The technology that I showed in the presentation ranged from Europe to the East coast, midwest with products also on the west coast being shown.

6. Have you seen any web sites or web services that are bringing this all together? AgeTek Alliance (www.agetek.org), CAST – center for aging services technology, we try to help our GrandCare dealers by providing educational opportunities on how to partner with other organizations & provide a suite of products. We have weekly aging/tech conference call webinars open to everyone in the industry, we also host a monthly webinar for our GC dealers on marketing/sales, tech questions, etc – and have a dealer chat room and forum for dealers to communicate, cooperate, share information, ask questions, and access our documents/ppts/pics, etc

7. What are the franchise opportunities for the products? Many offer dealer programs. Those you will see at CEDIA have dealer opportunities available. Some have sales reps. Contact the specific company to find out details

8. What is the best way to jump start an AIP business and come up with prospects to talk to about systems for their loved ones? Make sure whichever program you join, they offer adequate training and materials. I know that some of our distributors offer a full range of “getting started” materials such as website options, sales/marketing & getting started training.

9. How can we demo your products?
What’s the best way for HH care companies and ESC’s to work together… so both can profit? What have you found to work the best?
Contact the companies you are interested in and see if you can see a demonstration. Many have recorded demonstrations you can watch – or attend CEDIA to see them LIVE in action, touch them, try them, ask questions. If you come on to our weekly aging technology industry call – you can ask questions on the public chat, network and learn more about the industry. Much of this is also covered in your training program.

10. When providing a system, what should we say is a basic or approximate cost? This really ranges on what you are selling. If you are selling a Personal Emergency Response System, that’s going to be a much lowered cost, vs a fully featured Smart Home/Communication/Tele-wellness System. Some systems have a high upfront cost and lowered monthly cost, some go for a lower upfront cost and higher monthly, some are offered with rental/leasing programs.

11. When you provide this presentation get a copy of the list of manufacturers and products–pictures were displayed but no mention of the products. Many of the products that are shown on the ppt were mentioned, but I did mention a few too that did not have a picture shown. If there’s anything specific you are looking for, just contact me: laura@grandcare.com and I am happy to get you the information!

GrandCare Systems – High Tech Caregiving

http://www.seniorsnews.net/emailstory/STS/4470/8737

GrandCare Builds Emotional Elements Into High-Tech Caregiving
This was the easy part: Creating a system that monitors, communicates, updates, assists and notifies a homecare client’s status — wirelessly — and is operated by people without significant technological experience. The system can do everything from report blood pressure and indoor temperature to sending photographs and medication reminders to coordinating schedules with family members and printing out graphs for doctor visits.

The hard part is marketing it.

Laura Mitchell, the director of business relations of GrandCare Systems in West Bend, WI, tells Selling to Seniors that “as with any technology or any service, you really are marketing to two different demographics: you’ve got the boomers who are most likely making the [purchasing] decision and you’ve got the senior who might be paying for it. Really you have a ‘triple sale’ going on: selling to one demographic then the other and then get them together on how this is going to work.”

GrandCare uses a combination of remote environmental sensing, passive physiological sensing, artificial intelligence and networking technologies to provide caregivers the ability to remotely and passively monitor a client or loved one without compromising dignity or privacy. It’s an impressive use of modern technology, and its touch panel controls are designed to be used by those with little experience using a computer, or even by those with memory issues.

Caregivers log into the system via Internet from anywhere in the world and can see, for example, if the client has lost weight in the last few days or if they’ve been to bed lately. They can also send images and messages to the client via the television. The variations of monitoring are nearly endless.

A Coming ‘Tsunami’ in Home Care Technology

It sounds like the ultimate “smart house.”

“But we’ve taken it one step further and really focused on the mental and spiritual and familial activity in their well being,” says Mitchell. “Not only should they keep their minds active but we also think it’s important to stay in touch with family members wherever they are. Email, Facebook, Skype — we enable the seniors to use all this technology without having to know anything about it.”

The system is entirely customizable and can be scaled up or down, and prices range accordingly. Local dealers perform care assessment and installation, and Mitchell says costs are about $15 to $25 a day. The average cost of skilled nursing, she points out, is $200 a day, and 24-hour in-home care can get up to $600 a day.

Since the product’s launch at the end of 2006, GrandCare has promoted the system using “a lot of guerilla marketing,” Mitchell says. “A lot of social networking, a lot of trade shows and press releases, presentations at places we think adult children may be at. We don’t do a whole of paid advertising.”

Meanwhile, Mitchell networks with others in the field and is a founding board member of the Aging Technology Alliance, a consortium of home tech companies. For the last two years she has hosted a weekly aging and technology webinar featuring others from the industry.

“The idea is the aging tsunami will float all the boats, so let’s work together,” she says.

Info: Professional caregivers and private homes can contact GrandCare at https://www.grandcare.com/page/contact_us. Laura Mitchell addresses the NAHB’s Home Technology Alliance and CEDIA in a free Webinar on Wednesday, Sept. 1 at 3 p.m. EDT; see www1.gotomeeting.com/register/940457584 for registration information. The Aging Technology Alliance can be found at http://web.me.com/pradsliff/Aging_Technology_Alliance/Home.html. A list of upcoming Webinars hosted by Mitchell is at http://grandcare.wordpress.com/2009/10/21/upcoming-aging-tech-webinar-topics-mark-your-calendar.

http://www.seniorsnews.net/emailstory/STS/4470/8737

Selling to Seniors is an independent news service. For more information on our senior service products, go to www.CDPublications.com or call 301-588-6380 or email subscriptions@cdpublications.com. Subscription rates begin at $297per year. Sharp discounts are available for multi-year and multi-user subscriptions. Unauthorized reproduction and/or providing access to unauthorized users are violations of federal copyright law.

Bridging the Digital Divide: Tomorrow’s GrandCare Aging/Tech Topic

Every Thursday at 2p ET (1p CT), GrandCare Systems hosts an aging & technology industry call.

This Thursday, 8-26-10

TOPIC: Peter Radsliff, CEO of Presto speaks on Bridging the Digital Divide. How social media will change aging in place.

Join us: http://my.dimdim.com/grandcare
Optional Dial In listed on the webinar

8-19-10 Call sponsored by Presto!. Co-sponsored by Home Controls.

Peter is CEO of Presto Services Inc., the leading provider of computerless email solutions to the home health technology market. Previously, he led marketing and product development efforts at CE leaders Seagate and Monster Cable, developing hundreds of new connectivity, power and digital storage products. Peter is board chairman of an elder technologies industry group, teaches a graduate design course at San Francisco State University, and lives with his wife and three kids in California’s Silicon Valley.

GrandCare Connects Computer Reluctant Seniors

Senior Life Magazine Article

System keeps seniors connected, monitored with wireless sensors

GrandCare connects
computer reluctant seniors
By george white
There is a reluctance to join the computer
age among many seniors, leaving
family and friends feeling unconnected
as their loved ones age and struggle to
remain independent.
Aging responsibly, with the help of
new technology, is the goal of Grand-
Care Systems, which provides not only
a user-friendly computer access but also
a variety of wireless sensors to report
wellness and activity.
“Essentially our thoughts are that,
with all the technology we have, no
one should live without safety and we
have ways to keep them connected,
even if they live in a facility,’’ said
GrandCare director of Business
relations Laura Mitchell.
A simple touch screen menu allows
access to family videos and photos, as
well as email, and also offers activities
for fun and to remain mentally fit. Family
members can send communications
and reminders for appointments directly
to the touch screen that requires no
technical expertise.
Authorized family members and
caregivers can access reports from
wireless sensors including scales, thermometers,
blood pressure and blood
sugar monitors. There is even a motion
detector that can tell if medications have
been taken on time.
“Caregivers can log into the Website
and get this information and also set up
parameters to be notified if there shows
a problem,’’ Mitchell said.
Information can be sent by a
dedicated channel on television or to
computers via a secure link on the
Internet, she said.
“This is a dedicated system to keep
your loved ones independent and safe
through wireless sensors in the home
and it can be customized for the
individual,’’ she said.
The GrandCare system came on the
market in 2006.
For more information, visit the Web
site www.GrandCare.com

To view the full article click here

Laurie Orlov speaks on Caregiving Technology: What’s New

Every Thursday at 2p ET (1p CT), GrandCare Systems hosts an aging & technology industry call.

This Thursday, 8-19-10

TOPIC: Laurie Orlov, Aging in Place Technology Watch speaks on Caregiving Technology — What’s New?

Join us: http://my.dimdim.com/grandcare
Optional Dial In listed on the webinar

8-19-10 Call sponsored by Added Care Services. Co-sponsored by Celery & Home Controls.

Laurie M. Orlov, a tech industry veteran, writer, speaker and elder care advocate, is the founder of Aging in Place Technology Watch, a market research firm that provides thought leadership, analysis and guidance about technologies and related services that enable boomers and seniors to remain longer in their home of choice. In addition to her technology background and years as a technology industry analyst, Laurie served as a volunteer long-term care ombudsman and is certified in Geriatric Care Management from the University of Florida and the author of When Your Parents Need Elder Care.